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Explore Compass Strata communities, where true partnership with owners and experienced-backed guidance seamlessly come together. Join Compass Strata today to experience unparalleled support and a vibrant, well-managed community. Our Services 01. Strata Management Featured Communities The Compass Family Pacific Trade Centre 太平洋貿易中心 Sydney Central Business District Retail Plaza + Commercial Offices Developed in 1976 by Macquarie Properties and designed by renowned architect PTW, this distinguished 11-storey commercial building and shop arcade is located in the heart of Sydney’s CBD. Formerly the esteemed home of 2GB (Macquarie Radio) for three decades and once owned by Lady (Mary) Fairfax, AC, OBE, this building has a rich history. Logie Award-winning TV presenter, journalist, and radio host Terry Willesee broadcasted the last 2GB breakfast show from the building on 23 January 2003. Today, Pacific Trade Centre serves as the headquarters for Gong Cha Australia and houses several legal and accounting firms, medical practitioners, and Compass Strata ! Paragon Apartments Zetland Residential Located at the gateway to bustling Zetland, Paragon Apartments are a distinctive landmark offering contemporary multi-level living with a mixed-use community of commercial, retail and residential occupancy linked by a Building Management Committee (BMC). Developed by HiFu Capital, crafted by Turner & Associates Architects, and constructed by Icon Co, Paragon Apartments embody a unique sense of place and context with its striking color palette that captures attention and ignites curiosity. Request a Quote Experience tailored solutions and expertise that make a difference in your community's success. Experience the Compass difference. Get a Quote Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Facing strata disputes or governance challenges? Changing managers isn’t always the answer—but you don’t have to navigate it alone. Compass Strata provides expert advice and practical solutions. Our Services 05. Consultancy Services Expert Advice, Practical Solutions At Compass Strata, we know how overwhelming and isolating some strata issues can feel. When you're facing roadblocks, disputes, or governance challenges, it can seem like an uphill battle with no support. Changing your strata manager isn’t always possible—or the best solution—but that doesn’t mean you have to navigate these challenges alone. Our expert strata consulting services, for individuals and owners corporations, provide the strategic guidance you need to resolve disputes, ensure compliance, improve governance, and manage complex projects with confidence. Whether you’re struggling with by-law compliance, financial concerns, committee conflicts, or even considering compulsory management, we offer clear, practical advice tailored to your situation. With over 25 years of experience solving strata issues, we deliver real solutions at competitive hourly rates. We make expert advice accessible, helping you take control, reduce stress, and achieve the best outcomes for you and your community. Don’t face your strata challenges alone—let Compass Strata guide you forward. Get in Touch Don't do it alone, get expert help and a qualified second opinion to help you make the best informed decision. Connect with the Compass Strata team to chart a clear path forward. Request a Quote Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Get detailed information about your strata scheme or community association with a Section 184 or 174 Certificate. Request yours today by filling out the form and attaching proof of payment. Section 184 / 174 Certificate Online Request For faster turnaround, select 'Urgent Request' A Certificate issued under Section 184 of the Strata Schemes Management Act 2015 or Section 174 of the Community Land Management Act 2021 provides comprehensive information about the strata scheme or community association, including its financial status. Typically required in the context of unit or lot sales, it facilitates financial adjustments at the time of settlement. To request a Section 184 / 174 Certificate, kindly complete the form below and attach proof of payment . The applicable fees are prescribed by the Strata Schemes Management Regulation 2016 / Community Land Management Regulation 2021. Standard Request Urgent Request Standard Requests are fulfilled within 10 - 14 days. Please select Urgent Request if settlement is earlier. Fees: $119.90 per lot $59.40 per utility lot / car space All rates mentioned above include GST. Urgent Requests are fulfilled within three business days Fees: $239.80 per lot $118.80 per utility lot / car space All rates mentioned above include GST. Payment Details Name: Compass Strata Pty Ltd Bank: Suncorp Bank BSB: 484 799 A/C: 562 692 392 Ref: SP_Lot_s184 (E.g. SP1668_Lot 18_s184) First Name Last Name Company Email Phone Vendor's Full Name Strata Plan Lot Number Request Type * Standard Request s184 Urgent Request s184 Standard Request s174 Urgent Request s174 Proof of Payment Upload File Upload supported file (Max 15MB) Letter of Authority (If applicable) Upload File Upload supported file (Max 15MB) Submit Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Contractors providing services to strata and communities under Compass Strata's care for the first-time are required to complete the Contractor Registration process for compliance and payment purposes. Contractor Registration Compliance Matters Committed to Excellence At Compass Strata, we prioritise compliance and professionalism in every aspect of our operations, including contractor registration. We understand the importance of working with skilled and qualified professionals to ensure the safety and satisfaction of our clients. That's why we take contractor registration seriously, striving to build a network of reputable contractors who share our commitment to excellence. Join our team today and become part of a community dedicated to delivering high-quality services. We take pride in providing exceptional service to our valued customers and cherish long-term partnerships. We are actively seeking contractors who share our commitment to upholding the highest standards of quality and integrity in their industry. Company / Trading Name Your Trade / Profession Company ABN Primary Contact Name Phone Email Community You Intend to Service Trade Licence / Registration Type Licence / Registration Number Licence / Registration Expiry Date Public Liability Upload File Upload Certificate of Currency Professional Indemnity Upload File Upload Certificate of Currency Workers Compensation Upload File Upload Certificate of Currency Any Other Insurance Upload File Upload Certificate of Currency Account Name BSB Account Number I confirm the accuracy of the provided information, and acknowledge that Compass Strata will rely on it. Any updates or changes, including revised Certificate of Currency, must be promptly communicated to Compass Strata. Name of Authorised Person Position Submit Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Embark on your strata journey with Compass Strata. Our unparalleled expertise guides you seamlessly, saving time, energy, and hassle. We iron out twists and turns, ensuring smooth sailing all the way. Your expert Sydney Strata Manager. Compass Strata Guilding Community Success At Compass Strata, we understand that every property and its community are unique. That's why we start by truly understanding your needs, your property, and your community's dynamics. With this personalised approach, we tailor our efforts to your specific objectives, fostering enduring partnerships and contributing to a vibrant community. We leverage our unmatched expertise to seamlessly guide you towards your goals, saving you time, energy, and hassle. We navigate through the complexities, ensuring a smooth journey towards success. With us, you can trust that every twist and turn will be ironed out, ensuring a seamless and stress-free strata experience. Compass Strata Our Mission & Vision Empowering through innovation and collaboration, our mission is to create meaningful and sustainable solutions, fostering growth and positive impact in every endeavour. Our vision at Compass Strata is to inspire enduring partnerships and elevate community wellbeing. By delivering personalised excellence and tailored solutions, we aim to cultivate vibrant, harmonious, and resilient communities where stakeholders feels valued and connected. Request a Quote Timothy Lee Managing Director & Founder Class 2 Strata Managing Agent MCom UNSW , BCom, BProp University of Auckland Nearly two decades ago, I began my strata journey with the purchase of our first Sydney apartment, swiftly becoming Chairperson for a 350+ lot community. This firsthand experience revealed the transformative power of committee members in driving positive change. Motivated by this realisation, I expanded our property portfolio and joined strata and BMC committees for prime real estate, including World Tower. Amassing valuable customer experience as both an owner and committee member, I conquered diverse strata issues, from multi-million dollar defect claims to overseeing seven-figure capital projects. I've been dedicated to fostering the development of robust, vibrant communities within the strata landscape. My passion for strata led to an Executive appointment at Smarter Communities, one of Australia's largest strata management agency. More recently, I was the General Manager & Director at More Than Strata. Before diving into strata, I held Executive roles in ASX-listed companies, gaining diverse corporate and industry expertise. Drawing on this wealth of experience, I founded Compass Strata to collaborate with fellow strata owners, offering guidance in navigating the complexities of strata and community ownership. Email : info@mysite.com Tel: 123-456-7890 Our Team Gathering diverse minds, forgoing a common path. Collaboration in diversity, progress in unity Value 01. Leadership At Compass Strata, leadership is our guiding force, steering us to provide innovative solutions tailored to the evolving needs of strata communities. Empowering property owners is at the core of our leadership approach, offering expert insights, navigating challenges, and fostering informed decision-making. We take pride in being at the forefront of industry trends, delivering forward-thinking solutions that address the unique dynamics of strata and community management.

Facing financial hardship and falling behind in your strata levies? Apply for assistance from your owners corporation. Whether it's delaying debt recovery or proposing a payment plan, we're here to support you as your strata manager. Financial Hardship Support is Available Facing Tough Times? We Understand Dealing with financial challenges can be overwhelming, and everyone's situation is unique. But you're not alone. Compass Strata and your owners corporation are here to offer support during these difficult times. Financial difficulties can hit hard and unexpectedly, but it's essential to reach out for assistance before things spiral out of control. Your owners corporation may be able to provide various forms of support, such as delaying debt recovery or setting up a manageable payment plan. Download, complete and return the Payment Plan Request Form to request financial relief from your owners corporation. Your application will be handled with care by your strata manager and strata committee. Be sure to provide all necessary details to ensure a swift response and avoid any unnecessary delays. Remember, we're here to help you navigate through these challenges and find a solution that works for you. Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Voice your opinions with Compass Strata. Your feedback is valuable as we continuously strive to improve our services and address any concerns effectively. Share your compliments too! Your positive feedback fuels our commitment to excellence and inspires us to continue delivering exceptional service as one of Sydney's leading strata management company. Give Feedback Compliments & Complaints Committed to Excellence At Compass Strata, we are dedicated to providing exceptional customer service. Our focus is on delivering practical solutions rather than making excuses. Your positive experiences and interactions with us are truly inspiring, and we value your feedback. If, however, you encounter any challenges or things aren't operating as smoothly as they should, we genuinely want to hear about it. Your concerns will be treated with the utmost seriousness, and we are committed to working with you to address them, aiming for fair and reasonable resolutions. Your valuable feedback is a cornerstone of our growth and improvement. Thank you for taking the time to share your thoughts with us; your insights contribute to our ongoing commitment to excellence. What would you like to do today? * Give Compliment Make Complaint How are you connected to Compass Strata? * Committee Member Lot Owner Tenant Property Manager Building Manager Contractor Strata Searcher Solicitor / Conveyancer Other Provide your feedback here: First Name Last Name Phone Email Company Strata Plan Lot Number Submit Thank you for your feedback. One of of team members will be in touch within one business day. Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Dive into the world of strata ownership with our Strata Lingo Page! From seasoned owners to curious newcomers, our glossary decodes the mysteries of strata jargon, ensuring you navigate with confidence. Strata Lingo A Guide to Common Strata Jargon Talk the talk Welcome to our Strata Lingo Page - your one-stop destination to unravel the mysteries of strata jargon! Navigating the world of strata ownership can sometimes feel like decoding a secret language, but fear not! Whether you're a seasoned owner, a new investor, or just curious about the ins and outs of strata living, our glossary has got you covered. So, let's dive in and start speaking the language of strata with confidence! A-G H -P Q-Z Administration Fund A pool of funds collected from owners to cover daily operational expenses like maintenance, insurance, and management fees. Annual Fire Safety Statement (AFSS) The AFSS is a document that certifies that essential fire safety measures within a building have been assessed and are operating correctly, as required by law. AGM (Annual General Meeting) A yearly meeting of all owners within a strata scheme to discuss and vote on important matters such as financial reports, budgets, and the election of the strata committee. Budget A strata budget refers to the financial plan outlining the projected income and expenses for a strata scheme over a specific period, typically one year. It includes anticipated revenue from strata levies and other sources, as well as planned expenditures for maintenance, repairs, insurance, and other operational costs. Building Manager A building manager is an individual or company responsible for overseeing the day-to-day operations and maintenance of a building or complex. Their duties may include managing common areas/facilities, coordinating repairs and maintenance, liaising with contractors and service providers, and addressing occupant concerns or issues. Building Management Committee (BMC) BMCs are crucial in mixed-use properties where diverse usage types coexist within the same building/complex. This structure aims to segregate operational decisions for each component use area, aligning with the distinct goals of, for example, commercial, retail, residential, and hotel owners all within the same development. By-laws By-laws are rules and regulations that govern the use and behavior of owners and residents within a strata scheme, covering matters like noise, pet ownership, and renovation approvals. Capital Works Fund (CWF) The CWF is a reserve/saving fund set aside for future capital expenses and major repairs within a strata scheme, funded by contributions from owners. Capital Works Plan (CW F P) The CWP outlines long-term (typically 10 years) major maintenance and repair projects for the property, such as recarpeting common areas or repainting the building facade. It helps ensure funds are allocated appropriately over time to address necessary improvements and upkeep. Certificate of Currency (CoC) A certificate of currency is a document issued by an insurance provider. It confirms that the owners corporation's insurance policy is current and provides coverage for the property. This certificate is often required for various legal and financial purposes, such as when applying for a mortgage or entering into contracts. Common Property Common Property are areas within a strata scheme owned collectively by all owners, such as hallways, elevators, gardens, and swimming pools. Common Seal The common seal is an official stamp or emblem used to authenticate documents and transactions. It is typically used to endorse contracts, agreements, and legal documents on behalf of the owners corporation. It serves as a formal indication that the document has been approved and authorised by the owners corporation. Community Management Statement (CMS) A CMS is a legal document that outlines the rules, rights, and responsibilities of lot owners within a community scheme in New South Wales (NSW). It provides detailed information on the management and operation of the scheme, including the division of lots, allocation of common property, by-laws, and any special conditions or restrictions affecting the community. The CMS is registered with the NSW Land Registry Services and serves as a governing document for the community scheme, ensuring consistent management and compliance among lot owners. Community Scheme A Community Scheme is a type of strata scheme in New South Wales (NSW), Australia, governed by the Strata Schemes Management Act 2015. It refers to a development comprising multiple lots, each with its own individual title, along with common property shared by all lot owners. Community Schemes may include residential, commercial, or mixed-use properties, and they typically involve shared facilities and amenities managed by an owners corporation or community association. Company Nominee A Company Nominee refers to a designated entity or individual appointed by a company to represent its interests and exercise its voting rights on behalf of the company in meetings or decision-making processes related to strata properties. Development Application (DA) DA is a formal request to a local council for permission to carry out building or renovation work on a property, including within a strata scheme. Deposited Plan (DP) A deposited plan is a legal document that outlines the boundaries and dimensions of land parcels within a strata scheme. Exclusive Use Exclusive use in strata refers to the right granted to a lot owner to use a specific part of the common property exclusively, typically for a particular purpose, such as parking or storage. Financial "Financial" typically refers to being up-to-date with the payment of strata levies or fees. When it comes to voting in strata meetings, owners who are considered "financial" are those who have paid all their outstanding levies or fees to the owners corporation. They are usually entitled to vote on matters discussed during strata meetings. First Annual General Meeting (FAGM) FAGM is the initial meeting held after the formation of a strata scheme. It is convened within two months after the initial period ends (marked by the sale of one-third of unit entitlement by the orginal owner). The meeting's agenda is set by legislation covering arious important matters including the election of the strata committee, adoption of by-laws, approval of budgets, and appointment of managing agents. General Meeting A general meeting is a formal gathering of all owners within a strata scheme to make decisions on significant matters affecting the property, such as by-law changes or major expenditures. Initial Period The "initial period" in strata typically refers to the initial phase after the registration of a strata plan. During this period, specific regulations and requirements may apply, such as the holding of the First Annual General Meeting (AGM) and the establishment of the strata c ommittee. The initial period often involves setting up administrative processes, determining budgets, and addressing any immediate concerns related to the newly formed strata scheme. Insurance Strata insurance refers to a type of insurance policy designed to protect the common property and shared assets within a strata scheme. It typically covers the building structure, common areas, and common contents against risks such as fire, theft, vandalism, and liability claims. Strata insurance is mandatory for strata schemes. Large Strata Scheme A large strata scheme comprises over 100 lots, excluding parking or utility lots. Levies Strata levies are regular payments made by property owners to cover shared expenses. They fund maintenance, insurance, and communal services. Levies are based on the approved budget and calculated based on unit entitlement. Lot An individual portion of property within a strata scheme, such as an apartment, unit, or townhouse. Meeting A strata meeting is a gathering of owners, committee members, or both, convened to discuss and make decisions regarding various matters concerning the management and maintenance of a strata scheme. Common meetings include the Annual General Meeting, General Meeting, Strata Committee Meetings. Minutes Strata minutes are official records of discussions, decisions, and resolutions made during strata meetings. They document topics such as maintenance, financial matters, and by-law changes, serving as a historical record for the owners corporation. New South Wales Civil and Administrative Tribunal (NCAT) NCAT is a tribunal that resolves disputes related to strata and community schemes in New South Wales. It handles matters such as by-law disputes, levy disputes, building defects, and other strata-related issues. Notice to Comply Notice to Comply is a formal notification issued by a strata manager or owners corporation to an individual or entity within a strata scheme, requiring them to rectify a breach of strata laws, by-laws, or regulations within a specified timeframe. Failure to comply may lead to further action or penalties. Office Bearers Office bearers refer to individuals who hold official positions within a strata committee like chairperson, secretary, and treasurer, who are responsible for overseeing the administration and decision-making processes of the strata scheme. Office of Fair Trading (OFT) OFT is the government agency in NSW responsible for regulating various consumer protection laws, including those related to strata schemes. The OFT oversees matters such as compliance with strata legislation, handling complaints, and providing guidance to strata owners and managers. Ordinary Resolution An ordinary resolution is a type of decision-making process used in strata meetings where a simple majority vote is required for the resolution to be passed. This means that more than 50% of the votes cast must be in favor of the resolution for it to be adopted. Ordinary resolutions are typically used for routine or less significant matters within the strata community, such as approving minutes, adopting financial statements, or appointing a managing agent. Owners Corporation Owners corporation is the collective body of all owners within a strata scheme responsible for managing and maintaining common property. Poll Vote A poll vote in strata meetings refers to a voting method where each lot's vote is weighted according to its unit entitlement. This means that the votes are not simply counted per lot but are calculated based on the proportionate share of ownership each lot represents in the strata scheme. Pre-Meeting Vote A pre-meeting vote in strata refers to a voting process where owners submit their votes on agenda items before the actual meeting takes place. This allows absentee owners or those unable to attend the meeting to participate in decision-making. Pre-meeting votes are typically conducted through written forms or electronic means and are counted along with the votes cast during the meeting. It helps ensure that all owners have a say in important matters affecting the strata community, regardless of their ability to attend in person. Property Manager A property manager is a professional tasked with overseeing the day-to-day operations of a property/unit on behalf of the owner. Their responsibilities typically include collecting rent, managing leases, handling maintenance and repairs (of the lot), and ensuring the property complies with relevant regulations. They act as a liaison between the owner and tenants, working to maximise the property's value and profitability while providing excellent service to occupants. Proxy Proxy is a written authorisation given by an owner to another person to vote on their behalf at an owners corporation meeting. Quorum Quorum refers to the minimum number of eligible voters required to be present or represented at a meeting for the meeting to be valid and decisions to be made. It ensures that decisions made during the meeting have the support of a sufficient number of owners or their representatives. Resolution A resolution in strata refers to a formal decision or action agreed upon by the owners corporation or strata committee during a meeting. Resolutions are typically proposed, discussed, and voted on to address various matters concerning the management, maintenance, and administration of the strata scheme. There are different types of resolutions, such as ordinary resolutions, special resolutions, and unanimous resolutions, each requiring different levels of support from the owners or their representatives to be passed. Section 184 Certificate s184 Certificate is a legal document providing information about the financial and administrative status of a strata scheme, typically required when selling a strata property. Strata Search A strata search is a comprehensive investigation conducted by prospective buyers or their representatives to gather information about a strata-titled property before purchase. This search typically involves obtaining documents and records related to the management, financials, and legal status of the strata scheme. It aims to provide insights into the financial health, governance structure, by-laws, outstanding levies, insurance coverage, maintenance history, and any potential legal issues affecting the property. The findings from a strata search help buyers make informed decisions and assess the suitability of the property for their needs. Strata Building Bond and Inspections Scheme (SBBIS) SBBIS is a regulatory framework introduced in New South Wales, designed to ensure the quality of residential strata building construction and protect the rights of homeowners. Under this scheme, developers are required to lodge a building bond and arrange for independent inspections of new strata buildings to identify any defects. The bond serves as a financial safeguard to cover the cost of rectifying any defects discovered during the inspection process. Strata Committee A strata committee is a group elected by owners within a strata scheme to make decisions on behalf of the owners corporation between general meetings. Special Levy A special levy refers to additional funds raised from owners for specific purposes not covered by regular strata (administration and capital works fund) levies, typically used for one-off major repairs or upgrades. Strata Manager A Strata Manager is a professional hired by the owners corporation to assist with the administrative, financial, and maintenance aspects of managing a strata scheme. Strata Management Statement (SMS) The SMS is a document governing the management of shared amenities within a Building Management Committee (BMC). It outlines meeting protocols, by-laws, cost allocations for shared facilities, and procedures for resolving disputes among involved parties. Strata Plan A strata plan is a legal document that delineates the boundaries and layout of individual lots and common property within a strata scheme. It includes details such as lot numbers, boundaries, and any exclusive use areas, providing a blueprint for the entire strata development. Special Resolution A special resolution in a strata context refers to a formal decision made by the owners corporation on matters of significant importance or those requiring a higher threshold for approval. It typically requires at least 75% of the votes cast in favour, ensuring that substantial decisions within the strata community are made with a strong majority consensus. Strata Roll The strata roll is a comprehensive register containing vital information about the owners, tenants, and lots within a strata scheme. It includes details such as names and addresses of owners and tenants, lot numbers, unit entitlements, contact information, and any other relevant particulars pertaining to the management of the strata scheme. Strata Scheme A strata scheme is a development where individuals each own a portion (lot) of a property, such as an apartment or townhouse, along with shared ownership of common property. Tenant Tenant is a person who occupies land or property rented from a landlord. Although a strata managing agent doesn't directly have any contractual relationship with tenants, they are considered occupants of the property and may receive guidance on common property issues. However, tenants are advised to initially contact their landlord or property manager for assistance. Unanimous Resolution Unanimous resolution refers to a decision made by all owners in a strata scheme, meaning every owner entitled to vote agrees to the decision. This type of resolution is rare and typically pertains to significant changes that affect all owners equally. Unit Entitlement Unit entitlement is the proportionate share of ownership each lot owner has in the common property and voting rights within the owners corporation, typically based on the size or value of their lot. Voting Voting refers to the process by which strata owners participate in making decisions regarding the management and administration of their strata scheme. Owners typically vote on various matters during owners corporation meetings, such as the approval of resolutions, the election of committee members, or the adoption of by-laws. Each owner's voting power is generally determined by their unit entitlement, and decisions are usually made based on a majority or special resolution, depending on the nature of the issue. Get in Touch Simplify your strata management journey with Compass Strata's expert guidance. Let us navigate the complexities for you, saving you from the twists and turns along the way. Request a Quote Back to top

Start your strata search for your strata community managed by Compass Strata now by completing the strata search request form. Access to online records is provided through a unique link sent to your email, valid for 24 hours. Strata Search Online Request Searches are facilitated online for added convenience To initiate a strata search, please fill out the form below . Your request will be processed within three business days , contingent upon the submission of all required information and proof of payment of the strata search fee. The fees for Strata Search are stipulated by the Strata Schemes Legislation Amendment Bill 2025. An upfront payment of $60 (including GST) per inspection is required via Electronic Funds Transfer (EFT). All strata searches are conducted online. A unique link granting access to the records, valid for 24 hours , will be forwarded to the provided email once your request is processed. Note : Written authorisation from the owner or the vendor's solicitor must be provided for non-owner searches. Payment Details Name: Compass Strata Pty Ltd Bank: Suncorp Bank BSB: 484 799 A/C: 562 692 392 Ref: SP_Lot_Search (E.g. SP85615_Lot 18_Search) First Name Last Name Company Email Phone Strata Plan Lot Number Purpose of Inspection Choose an option Proof of Payment Upload File Upload supported file (Max 15MB) Owner Authority (If appliable) Upload File Upload supported file (Max 15MB) Submit Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Get a quote for expert strata management services in Sydney with Compass Strata. Streamline your strata management needs. Contact us today for a better strata manager experience and embark on an enhanced strata journey together. Initiate the 4Rs Elevate your community management experience with us. Complete the form and we'll reach out to see if we're the perfect match for your needs. 1 R each out Connecting is effortless, and it's obligation free. Expect a friendly phone conversation with one of our team members to kick things off. 2 R eceive your custom proposal A tailored proposal for your consideration. We understand your time is valuable. If you or committee members are available, we'd be delighted to schedule a meeting to address any questions you may have. 3 R eview current agreement We'll partner with you to understand any exit obligations outlined in your current agency agreement and plan your exit in the most efficient manner. 4 R equest a General Meeting A strata manager must be appointed and terminated at a General Meeting, so we'll assist you in navigating the logistics of calling one. Let's Get Started Full Name Last name Phone Email Are you a Strata Committee Member? * Yes No Property Address Strata Plan Number Number of Lots in your Community What Are You Looking For? Submit WHAT OUR CUSTOMERS SAY "Absolutely outstanding service from Compass Strata. Professional, responsive, and genuinely committed to supporting owners and maintaining the property to a high standard. Communication is clear and timely, and issues are always handled efficiently. Highly recommended!" - Matthew, Chairperson Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Learn about Compulsory Management for Sydney strata communities. Understand the process, triggers, and benefits. Compass Strata will act as your Compulsory Strata Manager offering expert management solutions to ensure smooth operations and compliance of your strata community. Our Services 04. Compulsory Management Chart a path forward Strata living reflects the diversity of society, encompassing individuals from various backgrounds. In an ideal scenario, everyone shares a unified vision for community management. However, disagreements that adversely impact the smooth running of the community can arise, leading to the need for Compulsory Management. In New South Wales, Owners Corporations facing dysfunction may ordered or apply for Compulsory Management by the NSW Civil and Administrative Tribunal (NCAT). Compulsory management may be triggered when the strata scheme faces challenges like failure to maintain common property, inadequate financial management, lack of mandatory insurance, dysfunctional strata committees, or non-compliance with legislative requirements. If attempts to resolve issues fail, the NCAT can exercise its power under section 237 of the Strata Schemes Management Act 2015 to appoint a strata manager to assume part or all of the functions of the Owners Corporation. Put simply, compulsory strata management mandates the involvement of a professional strata management company to handle the administrative and operational aspects of a strata property. It involves transferring some or all of the powers and functions of an owners corporation to a compulsory manager, ensuring effective maintenance and protection of owners' interests in the strata property. In such instances, securing the services of an experienced strata manager like Compass Strata is paramount. This expert guidance is instrumental in steering the community toward effective functioning and alleviating owners of the stress associated with a poorly functioning Owners Corporation. View More Get in Touch Escape the challenges of a dysfunctional Owners Corporation and safeguard your investment. Connect with the Compass Strata team to chart a clear path forward. Request a Quote Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5

Thanks for your quote request for strata management. Compass Strata is committed to helping communities achieve their goals and work in partnership to iron out any twist and turns along the way. Got it! Our team has received your request, and we'll be in touch within one business day. Sit tight, we've got you covered! While you wait, why not explore our interesting strata insights designed to engage and empower strata owners. :: Everyday Conversations :: Money Matters :: Playing by the Rules Follow Us: Community Insights A blog by Compass Strata :: Explore . Engage . Empower Genius Storage Tricks That Instantly Create More Space Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas un Compass Strata 3 min read How to Use a Garbage Chute Properly (and Why It Matters) Best practices for using garbage chutes in apartments—avoid blockages, reduce smells, and keep shared spaces clean. Compass Strata 3 min read New Building Manager Obligations Under NSW Strata Laws From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a Compass Strata 3 min read 1 2 3 4 5