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Financial Hardship

Support is Available

Facing Tough Times? We Understand

Dealing with financial challenges can be overwhelming, and everyone's situation is unique. But you're not alone. Compass Strata and your owners corporation are here to offer support during these difficult times.

Financial difficulties can hit hard and unexpectedly, but it's essential to reach out for assistance before things spiral out of control. Your owners corporation may be able to provide various forms of support, such as delaying debt recovery or setting up a manageable payment plan.

Fill out the form below to request financial relief from your owners corporation. Your application will be handled with care by your strata manager and strata committee. Be sure to provide all necessary details to ensure a swift response and avoid any unnecessary delays.

Remember, we're here to help you navigate through these challenges and find a solution that works for you.

Additional assistance or access to a free financial counsellor is available through the National Debt Helpline.

Grounds for Financial Relief
Form of Relief
Upload File

We have received your application. One of of team members will be in touch should further information be required. 

Statement of Agreement: By submitting this form, you agree that: (1) All information provided is accurate (2) Your submission, including personal financial details, will be shared with the owners corporation and become part of their records (3) Compass Strata cannot make decisions regarding your application; approval rests solely with the Owners Corporation (4) Fees apply for approved payment plans (contact service@compassstrata.com.au for details) (5) Failure to uphold an approved payment plan may result in automatic cancellation and commencement of recovery action without notice (6) You must promptly inform Compass Strata of any changes in your circumstances.

Community Insights

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