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Small apartments have a quiet advantage: they force us to be intentional. When space is limited, every decision carries more weight, and that’s where creativity begins. Clever storage isn’t about cramming more into cupboards. It’s about reshaping how a space works so it feels open, calm, and surprisingly generous. One of the most overlooked strategies in compact living is using height properly. Most people stop their storage at eye level, leaving an entire vertical canvas untouched. Extending shelving upward, adding tall narrow cabinetry, or installing storage above door frames shifts the focus vertically and frees up valuable floor space. When the eye is drawn upward, a room immediately feels larger and more refined. The trick is simple: store what you use daily within easy reach and reserve higher spaces for seasonal or rarely accessed items. Furniture should also work harder in a small apartment. A bed that hides drawers underneath, a coffee table with concealed compartments, or a dining table that folds away when not in use can transform a room’s functionality. In compact living, single-purpose furniture quickly becomes a luxury. Pieces that multitask quietly double your usable space without adding visual clutter. The more adaptable your furniture, the more adaptable your lifestyle becomes. Equally powerful is learning to recognise the “invisible” spaces. The gap under the bed, the inside of cupboard doors, the slim strip beside the fridge, or the wall space above kitchen cabinets often goes unused. These overlooked pockets can house everything from cleaning supplies to paperwork or pantry overflow. Once you begin seeing these zones as opportunities rather than afterthoughts, your apartment reveals storage you didn’t realise was there. Design plays a major role too. Storage should feel intentional, not improvised. Matching baskets, uniform containers, and concealed cable management can make even open shelving look curated rather than crowded. When storage blends with the aesthetic of the home, the space feels deliberate and calming instead of busy. Light-coloured cabinetry, furniture with exposed legs, and strategic mirrors further reduce the visual heaviness that often makes small rooms feel tight. Open-plan apartments and studios benefit from subtle zoning rather than walls. A bookshelf can divide a sleeping area from a living area while still allowing light to pass through. A console behind a sofa can create both separation and additional storage. Even curtains can conceal wardrobes or workspaces when needed. These flexible dividers provide structure without shrinking the room. Perhaps the most important principle of all is friction. If putting something away feels inconvenient, it won’t stay organised for long. Storage needs to be easy, logical, and quick to use. When everyday items have obvious homes that require minimal effort, clutter naturally reduces itself. Systems succeed when they fit your habits, not when they fight them. Finally, small-space living works best when paired with thoughtful editing. No storage solution can compensate for holding onto items that no longer serve a purpose. Periodically reassessing what earns its place in your home keeps systems functioning smoothly. In many cases, digitising documents or storing rarely used items elsewhere can free up precious living space without sacrifice. A small apartment doesn’t demand compromise, it invites innovation. With the right approach, compact living can feel efficient, stylish, and remarkably spacious. When storage is smart, intentional, and beautifully integrated, even the smallest home can feel expansive. And smart living shouldn’t stop at your front door. At Compass Strata , we help strata communities think ahead, improving functionality, shared spaces, and long-term value for owners. If you’re ready to make your building work smarter, let’s start the conversation .

Garbage chutes are one of those apartment conveniences we barely think about until something goes wrong. A blocked chute, bad smells, or unwanted pests can quickly turn a helpful feature into a daily frustration for everyone in the building. The good news? Most garbage chute problems are completely avoidable. A few simple best practices can keep the system clean, safe, and working smoothly for all residents. Let’s break it down. Why Proper Garbage Chute Use Is Important Garbage chutes are shared building infrastructure. When used incorrectly, the impact isn’t limited to one apartment, it affects the whole community. Poor chute use can lead to: Blockages and overflow Strong odours throughout common areas Pest infestations Increased cleaning and maintenance costs Health and safety risks for cleaners and residents Using the chute correctly is a small effort that makes a big difference. Bag It Properly - Always Loose rubbish is the number one cause of chute mess and smells. ✅Best practice: Always place rubbish in a strong, sealed bag Tie bags securely before disposing Double-bag wet or smelly waste (food scraps, nappies, pet waste) Never drop loose items directly into the chute—this includes takeaway containers, pizza boxes, or food scraps. Don’t Overfill Bags It’s tempting to squeeze in “just one more thing,” but overfilled bags often split on the way down. Tip: If a bag is heavy, bulging, or stretching at the seams, it’s time to start a new one. ❌Broken bags = mess inside the chute = unpleasant clean-up for everyone. Know What Doesn’t Belong in the Chute Garbage chutes are designed for household waste only, not bulky or hazardous items. ❌Never put these in the chute: Cardboard boxes (even flattened) Furniture or large household items Glass, sharp objects, or building materials Electronics or batteries Hot ashes or liquids These items can jam the chute, cause damage, or create serious safety hazards. Follow Recycling Rules Carefully Newer garbage chutes switches between normal rubbish and recycling . Make sure you select the right bin before throwing it down the chute. If what you're trying to recycle doesn't fit into the chute, take it to the appropriate bins usually located in or near the main garbage room. Be Mindful of Timing Late-night rubbish drops can be noisy, especially in buildings where chute doors slam shut. If possible: Dispose of rubbish during daytime or early evening Avoid dropping glass or heavy items late at night A little consideration goes a long way in shared living spaces. Keep Chute Rooms Clean If your building has a chute room: Close the chute door fully after use Don’t leave bags on the floor Report spills, smells, or blockages promptly Leaving rubbish outside the chute attracts pests and creates hygiene issues very quickly. Supervise Children Garbage chutes are not toys. Children should: Never play near chute doors Always be supervised if helping with rubbish Be taught basic safety rules early This is especially important in high-rise buildings where chute systems are powerful and potentially dangerous. Report Problems Early If you notice: Bad smells Slow drainage or blockages Chute doors not closing properly Report it to building management as soon as possible. Early action can prevent a small issue from turning into a costly repair. A Shared System, A Shared Responsibility Using a garbage chute correctly isn’t about rules for the sake of rules, it’s about keeping the building clean, safe, and pleasant for everyone who lives there. When everyone does their part, garbage chutes stay exactly what they’re meant to be: convenient, hygienic, and hassle-free. Small habits. Big impact. 👉 Get in touch with Compass Strata today  and let’s make apartment living easier, together.

From 27 October 2025, significant changes to NSW strata legislation came into effect, reshaping the legal responsibilities of building managers across the state. These reforms are designed to lift standards, improve transparency, and strengthen accountability. Outcomes that matter deeply in Sydney’s increasingly complex strata landscape. For owners corporations and strata committees, understanding these new obligations is essential, particularly where building managers play a central role in day-to-day operations. Who Is Considered a Building Manager? Under the updated legislation, a building manager is someone formally appointed under a building manager agreement to manage the day-to-day operation, maintenance and physical oversight of common property. It’s important to note that not all contractors are building managers. Trades such as cleaners, gardeners, electricians or plumbers are not captured by these obligations unless they are appointed under a formal building manager contract. This distinction is particularly relevant in Sydney schemes where multiple service providers are engaged at once. New Statutory Duties for Building Managers The legislation introduces statutory duties that apply to building managers regardless of what their individual contract says. These duties now carry legal weight. Building managers must: Act in the best interests of the owners corporation: They are required to prioritise the interests of the scheme, provided doing so does not breach other laws. Exercise due care and diligence: If a building manager becomes aware, or reasonably should be aware, of maintenance, repair or safety issues affecting common property, they must promptly notify the strata committee and provide appropriate recommendations. These obligations move building management firmly into a more accountable, professional framework. Greater Transparency and Disclosure Requirements Building managers must now disclose any financial benefits or conflicts of interest connected to their role. This includes commissions, referral fees, rebates or other benefits received from contractors or suppliers. Disclosures must be made before or when the agreement is considered, giving owners corporations clearer insight into recommendations and costs. Strata Manager vs Building Manager: Clearing the Confusion In many strata schemes, the roles of the strata manager and the building manager are often misunderstood or blurred. While they work closely together, their responsibilities are distinct. Strata managers act on behalf of the owners corporation in an administrative, financial and governance capacity, advising on legislation, managing funds, running meetings and supporting decision-making. Building managers, on the other hand, focus on the operational side of the building: overseeing maintenance, contractors, safety and day-to-day functionality. Under the new legislation, building managers are now held to a higher legal standard, with statutory duties that more closely resemble the accountability long associated with strata managers. This shift reinforces the importance of collaboration. When strata managers and building managers work together transparently and respectfully, aligned around the best interests of the owners corporation, everyone benefits. Ultimately, all parties are there to serve the greater good of the community, safer buildings, smoother operations and stronger strata outcomes. Stronger Enforcement Through NCAT The reforms also expand the powers of the NSW Civil and Administrative Tribunal . NCAT can now make orders to vary or terminate a building manager agreement if a manager has breached their statutory duties. This gives Sydney owners corporations a clear avenue for action where obligations are not being met and reinforces the seriousness of these new legal standards. Looking Ahead with Confidence These reforms are more than a set of regulatory updates, they signal a clear shift toward more professional, transparent and accountable building management across NSW. With building managers now held to higher legal standards, owners corporations have a stronger framework to protect their assets and their communities. For Sydney strata schemes, getting this right today means better governance, reduced risk, and buildings that are safer, stronger and more resilient for the long term. The key is understanding the changes early and ensuring everyone involved is working collaboratively and in the best interests of the owners corporation. If your community needs guidance navigating these reforms or reviewing its strata and building management arrangements, speak to Compass Strata . With local expertise and a proactive approach, Compass Strata helps Sydney communities move forward with clarity and confidence.

The start of a new year always brings a sense of possibility. New goals, fresh energy, and a chance to do things better than before. In strata living, that opportunity matters more than ever. Across Sydney, strata communities are facing growing complexity, from rising maintenance costs and changing legislation to higher expectations around communication, sustainability, and service. While the challenges are real, so is the opportunity to rethink how strata works and how it supports the people who live and invest in it. Moving Beyond “Business as Usual” For many owners and committees, strata management has traditionally been reactive, dealing with issues as they arise, often under pressure. But 2026 is shaping up to be the year more communities shift from reactive management to proactive planning. That means: Anticipating maintenance before it becomes costly Using clearer financial forecasting, not just annual budgets Making decisions based on long-term value, not short-term fixes Communicating earlier, clearer, and more transparently When strata is managed proactively, buildings last longer, disputes reduce, and owners feel more confident about where their money is going. People First, Always At its heart, strata isn’t about buildings, it’s about people. Neighbours, families, investors, and communities all sharing space and responsibility. The most successful strata communities are those where: Owners feel informed, not confused Committees feel supported, not overwhelmed Decisions are collaborative, not confrontational Strong strata management helps create trust. And trust is what turns a group of individual owners into a functioning community. A Year to Plan, Not Just React The new year is the perfect time for committees to step back and ask a few simple but powerful questions: Do we have a clear plan for the next 5–10 years? Are our levies aligned with future maintenance needs? Are we getting advice early enough, or only when something goes wrong? Is our strata manager helping us think ahead? Small changes in planning today can prevent major stress tomorrow. Looking Ahead with Confidence This year will bring change, that’s a given. But with the right guidance, change doesn’t have to feel daunting. It can be empowering. If you’re part of a strata community in Sydney and want this year to run smoother than the last, now is the time to act. Whether it’s reviewing your levies, planning for upcoming capital works, navigating NSW legislation, or simply getting clearer communication and stronger support, the right guidance makes all the difference. At Compass Strata, we believe great strata management is about clarity, foresight, and genuine partnership. Helping communities navigate challenges confidently, protect their assets, and create places people are proud to live in. Here’s to a new year of smarter decisions, stronger communities, and strata living that actually works. 👉 Get in touch with Compass Strata today and start the year with confidence.

If there’s one thing Australia does well, it’s mixing traditions. We’re a nation of people who happily pair mangoes with tinsel, seafood with Santa hats, and 30-degree heat with Christmas jumpers we definitely shouldn’t be wearing. And in apartment buildings, where people from all corners of the world live shoulder to shoulder, that cultural blend really comes to life. It’s one of the reasons Christmas in Australia feels so unique. It’s not just one celebration… it’s dozens happening at once. The Symphony of Christmas Cooking Walk down the hallway of any apartment building in December and you’ll know exactly what I mean. You’ll catch the scent of roasted pork one moment, rich spices the next, and the unmistakeable aroma of someone trialling a brand-new recipe they probably should’ve tested in November. Some families lean into classic Aussie favourites: prawns, pavlova, and anything you can cook on a barbecue. Others bring their own festive traditions into the mix, like Filipino Noche Buena , Italian panettone, Indian spiced sweets, or Greek honey-drenched melomakarona . The result? A building that smells better than any Christmas market. Decorations With Personality Not all Christmas decorations are created equal, and that’s half the fun. Some neighbours put up the classic wreath and fairy lights. Others showcase traditions from home: lanterns, handcrafted ornaments, or heirloom decorations that have travelled across oceans. Balconies become a patchwork of styles and colours. You might spot a minimalist Scandinavian vibe beside a balcony absolutely covered in tinsel with a Santa who looks like he’s ready for a surf. And honestly, the contrast makes the whole building feel alive. Most buildings tend to relax the rules around balcony and front-door decorations during the festive season, but it’s still worth keeping things tasteful and neighbour-friendly so everyone can enjoy the cheer without feeling like they’re living next to a Christmas carnival. Festive Traditions You Didn’t Know You Needed Australia’s cultural mix means everyone gets a front-row seat to celebrations they may have never experienced before. You might see: A family attending midnight mass, dressed in their cultural best. Friends gathering for a Brazilian-style feast that goes well past midnight. The soft glow of paper lanterns marking celebrations in other parts of the world. Children singing Christmas carols in languages you can’t quite recognise but the joy needs no translation. In an apartment building, you don’t just observe these traditions, you often get invited to be part of them. And that’s where the real magic happens. Where Neighbours Become a Little Like Family One of the beautiful things about living in such a multicultural country is how generous people are with their traditions. A plate of homemade food left at your door. An invitation to try a dish you’ve never heard of. A quick lesson on how Christmas is celebrated in someone else’s hometown. These small moments bring neighbours closer and turn a building into a community. A Celebration of Us Christmas in Australia isn’t one story, it’s many. It’s the weaving together of cultures, flavours, languages, and memories into a holiday that feels warm, inclusive and uniquely ours. At Compass Strata , we see this spirit shining brightly in apartment communities every year. It’s a reminder that home is more than four walls, it’s the people who share the space around you. So however you celebrate, whether it’s with prawns, pancit, panettone or pavlova, here’s to a joyful, welcoming and wonderfully multicultural Christmas. Merry Christmas, in every language and every flavour 🎄

Living in a strata community is a bit like living in a small, ever-evolving democracy. Every owner has a voice, every vote carries weight, and just like in any democratic system, the majority decides the direction the community takes. It’s an empowering structure, but it can also test our patience and perspective when decisions don’t go the way we’d hoped. Disagreements are normal. People arrive with different priorities, personal histories, and expectations. That mix is what gives a building its character, but it can also create tension when viewpoints collide. The real challenge is not avoiding disagreement, but handling it well. One of the most important ingredients in that process is having an experienced strata manager guiding the discussion. A good manager wears many hats, facilitator, advisor, interpreter of legislation, and sometimes, a calm referee. In heated moments, they’re a bit like the Speaker of Parliament: keeping the room focused, bringing conversations back on track, and ensuring every owner gets a fair chance to speak without being overshadowed. So how do owners navigate disagreement gracefully? Remember the Purpose of the Process The strata system is designed to give everyone a fair say (and the freedom to attend meetings, or not). Motions are proposed, discussed, and voted on. Whether you’re thrilled with the outcome or not, the process itself is working exactly as intended. Keeping that in mind helps shift the focus from winning or losing  to participating constructively . Focus on the Bigger Picture A single decision rarely defines a building’s future. Strata communities evolve bit by bit, and today’s vote is just one step along the way. When emotions run high, it can help to zoom out and ask: “Will this matter in a year? In five years?” Very often, the answer brings perspective, and calm. Shift from Positions to Interests When disagreements get stuck, it’s usually because people become attached to a position (“We must do this!” or “We absolutely cannot do that!”). A more generous approach is exploring the underlying interest : What is this person trying to protect? What are they worried about? What outcome are they hoping for? That simple shift can soften the tone of conversations and open the door to compromise or at least mutual respect. Separate the Person from the Issue It’s easy to take things personally in a tight-knit community. But one of the most graceful ways to disagree is to remind yourself that a neighbour with a different view isn’t your opponent, they’re just someone with a different perspective. Keeping conversations factual rather than emotional can keep relationships intact long after the meeting ends. This one can be tough, but don’t write off the owner who always seems argumentative. Sometimes the loudest voice in the room is simply someone struggling to be understood. They may have a completely valid point, they just need a bit of guidance to express it in a way others can actually hear. With the right support and a steady hand from the chair or the strata manager, those conversations can shift from confrontational to constructive. Use Meetings as a Space for Clarity, Not Conflict Owners’ meetings work best when everyone comes prepared to listen, not just to speak. A few practical habits help enormously: Ask questions before assuming intentions Let others finish their thought Keep comments focused on the motion at hand Avoid side conversations or unhelpful interruptions These small behaviours set the tone for respectful decision-making. Accept the Majority Decision, Even When It Stings In a democratic system, not every outcome will match your preference. That can be frustrating, especially when you’re passionate about an issue. But accepting the result with grace is one of the strongest markers of a healthy community. Acknowledging the decision doesn’t mean you need to change your view. It simply means recognising that the collective has spoken, and the best way forward is to support the process, even if you disagree with the outcome. Keep the Door Open for Future Conversations Strata decisions aren’t set in stone. Circumstances change, information evolves, and owners come and go. If a motion doesn’t pass today, it may still be worth revisiting later. A respectful approach today keeps channels open tomorrow. In the End, Community Wins Great strata communities aren’t built on unanimous agreement, they’re built on shared respect. The ability to disagree without damaging relationships is a quiet superpower. It strengthens trust, creates stability, and ensures everyone feels safe to speak up. At Compass Strata , we see every day how thoughtful communication, openness, and a bit of humility can transform challenging moments into opportunities for stronger community spirit. When owners embrace the idea that strata is a true democracy, and that disagreement is part of the journey, the whole building thrives.

When you own a property in a strata complex, you become part of a shared community, one where responsibility for repairs and maintenance is divided between individual owners and the owners corporation. In practice, that division isn’t always clear. Questions often arise about who should repair a leaking balcony, repaint window frames, or replace a broken bathroom fan. To bring some much-needed clarity, the NSW Government introduced the Common Property Memorandum, a document that sets out exactly who is responsible for maintaining and repairing different parts of a strata building. A Common Property Memorandum is a tool created under section 107 of the Strata Schemes Management Act 2015 (NSW) . It can be formally adopted by the owners corporation through a special resolution and registered with NSW Land Registry Services. Once adopted, it becomes part of the scheme’s by-laws and applies to all owners. In other words, it doesn't come as a standard by-law and needs to be introduced if you want it for your community. The idea behind the memorandum is simple: ensure fairness and transparency by matching responsibility with benefit. If a particular element of the building such as a private air-conditioning unit or balcony tiles primarily benefits one lot, then the cost of its upkeep should generally rest with that lot owner. Conversely, shared structural elements like the roof, foundations, or external walls remain the responsibility of the owners corporation. The official memorandum issued by NSW Fair Trading includes a detailed list of building elements and assigns responsibility for each. For example, the owners corporation is typically responsible for structural components, external walls, common plumbing, and wiring. Lot owners are responsible for internal fixtures such as flooring, benchtops, paintwork, and ceiling finishes. The document can be adopted in full or modified by removing sections that don’t apply to a particular scheme, but new versions can’t be created from scratch, only the approved government form can be used. It’s important to understand that a Common Properpty Memorandum doesn’t override the owners corporation’s legal duties under section 106 of the Act. That section places a clear and ongoing obligation on the owners corporation to maintain and repair common property. Even if a memorandum or exclusive-use by-law exists, those statutory duties remain unless responsibility has been specifically and lawfully transferred under section 107. The memorandum is designed to clarify, not eliminate, the owners corporation’s obligations. For many strata communities, adopting a Common Properpty Memorandum is a practical step toward reducing disputes and improving efficiency. It provides clear boundaries, allowing repairs to be carried out quickly and fairly without lengthy debates over who should pay. It also helps strata managers and committees budget more accurately and plan future maintenance with confidence. For lot owners, it brings transparency and certainty, particularly for those new to strata living who might not yet understand how shared ownership works. To adopt a Common Property Memorandum, an owners corporation must first pass a special resolution at a general meeting. Once the decision is made, the document should be registered with NSW Land Registry Services and kept on record for all owners to access. While the process is straightforward, it’s essential that the scheme reviews the details carefully to ensure the memorandum accurately reflects its property’s needs. In our experience at Compass Strata, a well-implemented Common Property Memorandum can make an enormous difference in how smoothly a building operates. It replaces uncertainty with structure, supports proactive management, and helps avoid the tension that often arises around maintenance responsibilities. Whether your scheme already has a Common Property Memorandum in place or isn’t sure where things stand, Compass Strata can guide you through the process. We help owners corporations understand their obligations, identify gaps, and put clear frameworks in place so every owner knows exactly where they stand. The clarity this brings can save significant time, cost, and frustration, helping your community run more confidently and harmoniously. Get in touch today .

The NSW Government has just launched a $1 billion Pre-Sale Finance Guarantee and it could have a big impact on how quickly new apartment projects get off the ground in Sydney (at least that's the hope). At its heart, the scheme is designed to tackle a long-standing problem, developers often struggle to secure finance unless they’ve pre-sold a large chunk of apartments off-the-plan. With the market as tough as it’s been, many approved projects have been sitting idle because those pre-sale targets are out of reach. This new guarantee plans to change that equation. How the Guarantee Works Here’s the simple version: The government will back up to half the apartments in a project, up to $2 million each. That backing gives banks the confidence to lend, so developers can start building sooner. Projects must be ready to break ground within six months and meet strict quality checks through the Building Commissioner’s office. If the apartments do sell, the guarantee rolls forward to help another project. If they don’t, the government steps in and buys the unsold stock at a discount. It’s essentially a safety net for financiers and developers, one that could push stalled projects into construction. Why This Matters for Sydney Sydney has more than 13,000 homes approved but not yet built. That’s a huge amount of potential housing tied up in red tape, finance hurdles, and market uncertainty. Builders and developers are certainly welcoming the move, calling it a fast-lane to unlocking supply. If the guarantee works as intended, we could see: Faster delivery of new apartments and fewer projects stuck on paper. More competition in the market which might help ease price and rental pressures. Opportunities for smaller or mid-tier developers who were previously locked out. What Owners and Strata Communities Should Watch For strata communities, the arrival of more new apartments in Sydney will bring both opportunities and challenges. More schemes coming online means additional buildings to manage, new committees to form, and increased competition between older and newer stock. While faster project delivery is positive, it also raises concerns around build quality and defects, making the Building Commissioner’s oversight especially important. For existing owners, nearby developments may place pressure on rents and resale values of older apartments, but they can also enhance the appeal of a neighbourhood by introducing improved infrastructure, services, and amenities. While the scheme is bold, it doesn’t fix everything. Construction costs are still high, planning processes can still be slow, and some locations may struggle with oversupply. There’s also the question of what happens if the government ends up holding a large portfolio of unsold units. Still, as a circuit-breaker for a system that’s been gridlocked, this could make a real difference. From a strata perspective, the Pre-Sale Finance Guarantee could reshape Sydney’s apartment landscape over the next five years. Generally, more buildings coming into the market is a positive for the sector, not only creating growth opportunities but also giving more people the chance to realise their property ownership dream. More supply will mean new communities forming, new schemes to manage, and a larger role for strata professionals in supporting both owners and residents. While a quality build is always essential, and the Building Commission's strong oversight will play a pivital role here, the ongoing expert management of a building is just as important. At the end of the day, having a team, like Compass Strata , that genuinely cares about the community and the building itself is what will make the biggest difference to the overall well-being of the place and the long-term value of your investment.

If you own a property in a strata scheme in New South Wales, you’ve probably attended or at least received an invite to a strata meeting. Most of the time, decisions are made by a simple majority vote. But sometimes, a different type of voting can come into play: the poll vote . If you’ve ever wondered what on earth that is  and why it matters , here’s your plain-English guide. The Basics: Normal Voting vs. Poll Voting At a general meeting, most motions are decided by a show of hands or a count of votes where each lot owner gets one vote per lot (it's still one vote if you have multiple owners for a lot). That’s the normal  method. A poll vote changes that. Instead of counting lots , the votes are weighted based on each owner’s unit entitlement. Unit entitlement  is the number assigned to your lot in the strata plan. It generally reflects the lot’s proportionate value or size. Larger units or those with higher entitlements have more “voting weight” in a poll vote. When Can a Poll Vote Happen? A poll vote doesn’t automatically happen for every decision, it’s requested. In NSW, at a general meeting, any person entitled to vote on a motion   can demand a poll vote before or after  a vote is taken (but not once the result is declared). Situations where this can happen include, but is not limited to: A decision is seen as unfair to owners with higher financial stakes in the building. There’s a dispute where the majority of “one lot, one vote” owners outvote a minority who own larger or more valuable lots. How the Numbers Work Let’s break it down with an example. Scenario: Lot 1: Unit Entitlement 260 Lot 2: Unit Entitlement 70 Lot 3: Unit Entitlement 80 Lot 4: Unit Entitlement 90 Under a normal vote : Each lot = 1 vote. If Lots 2, 3 and 4 vote “Yes” and Lot 1 votes “No” → Motion passes 3 to 1. Under a poll vote : The votes are counted based on unit entitlement. Lot 1’s “No” = 260 Lot 2’s “Yes” = 70 Lot 3’s “Yes” = 80 Lot 4's "Yes" = 90 Total “Yes” = 240; Total “No” = 260 → Motion fails. Why Does a Poll Vote Exist? The idea is to give owners a say that’s proportional to their stake in the property. This matters for decisions that directly affect financial contributions, property value, or major scheme changes. Someone who owns 25% of the building shouldn’t have the exact same voting weight as someone who owns 5%, at least for certain decisions. Practical Tips for Owners Know your unit entitlement  – You can find this in your strata plan. Understand when to use it  – Poll votes can protect your interests if you have higher entitlements and a lot at stake. Be strategic  – Sometimes, pushing for a poll vote can help balance the scales. Other times, it can create tension, so consider the relationship dynamics in your building. Key Takeaway A poll vote in NSW strata meetings is a way to shift the voting method from “one lot, one vote” to “votes weighted by unit entitlement.” It’s a built-in safeguard to ensure fairness for owners with bigger stakes in the scheme. If you’re in a meeting and think the standard voting method doesn’t reflect the financial reality, you have the right to request a poll vote, it could change the outcome entirely. At Compass Strata, we try to make strata management simple, transparent, and stress-free. Whether you need guidance on running meetings, help navigating complex Strata Management Statements, or resolveing long-running conflict for your building, our friendly and experienced team is here to support you every step of the way. Get in touch with Compass Strata today.

From 1 July 2025, important changes to NSW strata laws, part of the Strata Schemes Legislation Amendment Act 2025 , have come into effect, aimed at making strata living more sustainable, fair, and easier to manage. Whether you're an owner-occupier, investor, or a member of your strata committee, it's essential to understand how these updates may impact your property and community. Here’s a breakdown of the key changes and what they mean for you: Sustainability Initiatives Strata communities can now more easily embrace environmentally friendly improvements. These reforms make it simpler for owners corporations to approve and install sustainability infrastructure such as: Solar panels Battery storage systems Electric vehicle (EV) charging stations Energy-efficient upgrades The aim is to reduce the red tape previously involved in getting approval for these improvements. Strata owners are encouraged to work together to make their buildings greener and future-ready, benefiting the environment and potentially reducing long-term costs. Clearer Duties for Strata Committees Strata committees play a vital role in the smooth running of a scheme. Under the new laws, their responsibilities, particularly for chairpersons, are now spelled out in more detail. This includes: Clearer guidelines for chairperson conduct and decision-making Greater accountability for committee actions More transparency to ensure all owners have confidence in the committee's role For owners, this means better governance and more confidence that the committee is acting in the community's best interests. Protection Against Unfair Contract Terms The new reforms bring greater protections for owners corporations when entering into contracts. This helps prevent unfair terms that may have previously disadvantaged strata schemes. Key improvements include: More scrutiny of service contracts Protection against long-term or lock-in agreements that don't serve the owners' interests More transparency and fairness in dealings with service providers This is particularly important when negotiating contracts for maintenance, repairs, or strata management services. Streamlined Approval for Minor Renovations If you've ever been frustrated by the process of getting approval for small upgrades to your property, there's good news. The new laws simplify the process for minor renovations within strata schemes, such as: Installing air-conditioning units Adding floorboards Renovating bathrooms or kitchens (where structural changes aren't involved) If a strata committee doesn’t provide written reasons for refusing a minor renovation request within three months, the request will be automatically approved. This creates a more practical, owner-friendly approach to keeping your property updated, while still respecting common property and neighbours' rights. Improved Repairs and Maintenance Obligations The owners corporation's duty to properly maintain and repair common property has been strengthened. NSW Fair Trading has also been given more power to keep things in check, including: Issuing compliance notices Entering into enforceable undertakings And here's an important one, the timeframe for owners to claim damages if the scheme fails to maintain common property has been extended from two years to six years. That gives owners more time to seek compensation if maintenance isn’t being handled properly. Protection from Unfair Utility Contracts (Embedded Networks) If your building uses an embedded network for electricity where the power comes through a single supplier arranged by the developer or building management, there are now stricter rules: Maximum term limits for new embedded network agreements entered into after 1 July 2025 New disclosure requirements to give owners greater transparency It’s all about ensuring owners know what they’re signing up for and preventing long-term, unfavourable lock-ins. Easier Accessibility Modifications & Assistance Animal Approvals The reforms recognise the importance of inclusivity and accessibility in strata communities. It is now easier to: Install accessibility features like ramps or handrails Provide evidence that an animal is an assistance animal under the law These changes make it simpler for people with disabilities to live comfortably and safely in strata schemes, while also helping committees handle these requests fairly and lawfully. Increased Penalties for Developers Developers are now held to a higher standard with increased penalties for breaches of strata laws. Before the first AGM, developers will now be required to have the initial maintenance schedule and initial levy estimates independently certified. This aims to: Improve building quality and compliance Discourage poor development practices Fewer chances of levies suddenly skyrocketing after you’ve bought in For owners and residents, this is a step towards greater confidence in the long-term integrity of new strata developments. Financial Hardship Information on Levy Notices Later in 2025, all levy notices issued by strata schemes must include a Financial Hardship Information Statement. This is designed to: Provide clear information to owners experiencing financial difficulties Help owners understand their options for support or payment plans Promote fairness and understanding within strata communities It’s a welcome step in acknowledging that financial challenges can arise and that support should be accessible. These latest reforms make it clear that the NSW Government is committed to building fairer, more transparent, and sustainable strata communities. More information is available from NSW Government . As always, Compass Strata is ready to guide owners through the complexity of community management, speak to us today.

I read the recent news about Sydney apartment owners being slugged with special levies of up to $220,000 to replace flammable cladding, and I couldn’t help but feel that familiar sinking feeling in my stomach. It brought back memories of my own experience a few years ago when I discovered my investment property was caught up in the cladding mess. Our building, like so many others, had cladding that was considered completely compliant at the time of construction. The builder followed the rules. The supplier sold products that were stamped and certified. Council signed off on the development. And as buyers, we all made what we thought were safe, well-informed decisions, trusting that a building wouldn’t be approved if the materials weren’t up to scratch. But as it turns out, we were all walking blindfolded into a ticking time bomb. When the regulations changed and suddenly that same cladding was declared a fire risk, the responsibility to fix it fell squarely on the shoulders of unsuspecting owners like me. We were lucky we could afford the special levy. It still stung (a lot!), but we made it work. Sadly, many others aren’t so fortunate. The article highlights owners facing financial ruin, and it’s heartbreaking. But it also raises a tough question – who’s actually at fault here? The builder used what was legal. The supplier did the same. Council ticked their boxes. The government, keen to avoid liability, simply tells owners to replace it. And so, ordinary people are left carrying the burden for a problem they never created. It’s overwhelming. I know that feeling of sitting in a meeting room full of anxious owners, staring down an enormous problem, wondering where to even begin. It’s easy to feel powerless in the middle of this chaos. But if there’s one thing I’ve seen time and time again, it’s that the outcome depends hugely on who you’ve got around the table. When the right people are involved, people who are focused on finding practical, realistic solutions, real progress is possible. Sadly, I’ve also seen what happens when misinformation spreads and emotions boil over. Instead of addressing the issue head-on, some owners end up wasting precious time, energy, and money arguing amongst themselves, pointing fingers, or clinging to the hope that the problem will somehow just go away. But the truth is, it never does. That’s exactly why having calm, experienced, and trusted people around the table matters so much. At Compass Strata , we use our experience and knowledge to help strata committees and owners navigate these complex, often stressful situations. We don’t sugar-coat the facts because no one benefits from false hope, but we also never lose sight of the human impact these issues have. We know that behind every tough decision are real people, families, and often a lot of anxiety. That’s why we focus on asking the right questions, breaking down the legal and financial complexity, and offering clear, practical advice so owners can make informed, confident decisions. I truly hope that no one ever finds themselves in such a situation, but if you do, perhaps we can offer some useful insights.   Disclaimer: This article is purely an opinion piece based on personal experience and general industry observations. We are not privy to the specific facts or details of the situation mentioned in the news article.

As the mercury dips and winter tightens its grip, apartment living can present some unique challenges when it comes to staying warm—especially when you’re trying to keep energy bills in check. Whether you’re in a studio or a high-rise unit, there are practical, budget-friendly ways to stay cosy without cranking up the heater. Here are some clever tips and tricks to warm up your space (and yourself) this winter. 1) Harness the Power of the Sun Natural sunlight is your best friend during the colder months. Open your curtains or blinds during the day to let the sun naturally heat your home. Once it sets, draw the curtains to trap that warmth inside. If you don’t already have thermal or blockout curtains, consider them a smart investment—they help insulate windows and prevent heat loss. 2) Seal Out Drafts Like a Pro Even small drafts can significantly chill your apartment. Check around windows, doors, and vents for air leaks. Use weather stripping, door snakes, or even rolled-up towels to block out cold air. You can also apply inexpensive adhesive foam tape around windows and use removable draft stoppers for doors. 3) Layer Up—Yourself and Your Furniture Put on your warmest socks, jumpers, and loungewear—thermal clothing helps retain body heat, reducing the need for extra heating. Likewise, layering your furniture helps too: cover couches with blankets or throws and lay rugs on bare floors (especially if you have tiles or floorboards) to prevent heat loss through the ground. 4) Space Heating Smarts If you’re using a portable heater, be strategic. Only heat the rooms you use the most and keep the doors closed to contain the warmth. Consider a ceramic or oil-filled electric heater with a timer or thermostat to avoid overheating and wasting power. And always unplug when not in use. Bonus Tip:  Keep your reverse-cycle air conditioner filter clean—it’ll run more efficiently and consume less power. 5) Cook More, Eat Warm Use your oven and stovetop to your advantage—baking and cooking meals at home not only warms the kitchen but fills your apartment with delicious aromas. Dishes like soups, stews, and casseroles are not only hearty and nutritious but also heat you up from the inside out. 🍲Here's top 50 soup recipes from taste.com.au https://www.taste.com.au/quick-easy/galleries/top-50-soup-recipes/ai0e9r33 6) Maximise Humidity Dry air feels colder. Adding humidity to your space can make it feel warmer. A budget-friendly option is placing a bowl of water near a heater or radiator (but be safe!) to add moisture to the air. Houseplants or a small humidifier can also do the trick and improve indoor air quality. 7) Close Off Unused Spaces Why heat a space you’re not using? Keep closet doors and spare rooms closed to concentrate warmth where you need it most. This simple trick helps maintain a comfortable temperature in your main living areas. 8) Reverse Ceiling Fans If you have ceiling fans, flip the switch to reverse the direction (clockwise in winter). This gently pushes warm air—which rises—back down into the room. It’s a surprising but effective hack that can complement your other heating methods. 9) Insulate from the Inside If your apartment has older windows, consider temporary window insulation kits. They’re easy to apply, affordable, and removable at the end of the season. Even bubble wrap taped to the glass works surprisingly well in a pinch. 10) Sleep Smarter Winter bedding is worth every penny. Invest in flannel sheets, thicker quilts, or a hot water bottle to keep you warm at night. Electric blankets are also efficient, especially when used on a timer setting. Pro tip: warm your bed before you get in, then switch it off to save power. Final Thoughts Staying warm in winter doesn’t have to mean skyrocketing power bills or living in a puffer jacket. With a little planning and a few small changes, you can create a cosy, energy-efficient haven in your apartment all season long. Embrace these tips, and you'll be snug, stylish, and saving money while others are still shivering. For all your strata needs, contact Compass Strata , we’ve got layers of experience, and we’re not afraid to use them.