Living in a strata community is a bit like living in a small, ever-evolving democracy. Every owner has a voice, every vote carries weight, and just like in any democratic system, the majority decides the direction the community takes. It’s an empowering structure, but it can also test our patience and perspective when decisions don’t go the way we’d hoped. Disagreements are normal. People arrive with different priorities, personal histories, and expectations. That mix is what gives a building its character, but it can also create tension when viewpoints collide. The real challenge is not avoiding disagreement, but handling it well. One of the most important ingredients in that process is having an experienced strata manager guiding the discussion. A good manager wears many hats, facilitator, advisor, interpreter of legislation, and sometimes, a calm referee. In heated moments, they’re a bit like the Speaker of Parliament: keeping the room focused, bringing conversations back on track, and ensuring every owner gets a fair chance to speak without being overshadowed. So how do owners navigate disagreement gracefully? Remember the Purpose of the Process The strata system is designed to give everyone a fair say (and the freedom to attend meetings, or not). Motions are proposed, discussed, and voted on. Whether you’re thrilled with the outcome or not, the process itself is working exactly as intended. Keeping that in mind helps shift the focus from winning or losing  to participating constructively . Focus on the Bigger Picture A single decision rarely defines a building’s future. Strata communities evolve bit by bit, and today’s vote is just one step along the way. When emotions run high, it can help to zoom out and ask: “Will this matter in a year? In five years?” Very often, the answer brings perspective, and calm. Shift from Positions to Interests When disagreements get stuck, it’s usually because people become attached to a position (“We must do this!” or “We absolutely cannot do that!”). A more generous approach is exploring the underlying interest : What is this person trying to protect? What are they worried about? What outcome are they hoping for? That simple shift can soften the tone of conversations and open the door to compromise or at least mutual respect. Separate the Person from the Issue It’s easy to take things personally in a tight-knit community. But one of the most graceful ways to disagree is to remind yourself that a neighbour with a different view isn’t your opponent, they’re just someone with a different perspective. Keeping conversations factual rather than emotional can keep relationships intact long after the meeting ends. This one can be tough, but don’t write off the owner who always seems argumentative. Sometimes the loudest voice in the room is simply someone struggling to be understood. They may have a completely valid point, they just need a bit of guidance to express it in a way others can actually hear. With the right support and a steady hand from the chair or the strata manager, those conversations can shift from confrontational to constructive. Use Meetings as a Space for Clarity, Not Conflict Owners’ meetings work best when everyone comes prepared to listen, not just to speak. A few practical habits help enormously: Ask questions before assuming intentions Let others finish their thought Keep comments focused on the motion at hand Avoid side conversations or unhelpful interruptions These small behaviours set the tone for respectful decision-making. Accept the Majority Decision, Even When It Stings In a democratic system, not every outcome will match your preference. That can be frustrating, especially when you’re passionate about an issue. But accepting the result with grace is one of the strongest markers of a healthy community. Acknowledging the decision doesn’t mean you need to change your view. It simply means recognising that the collective has spoken, and the best way forward is to support the process, even if you disagree with the outcome. Keep the Door Open for Future Conversations Strata decisions aren’t set in stone. Circumstances change, information evolves, and owners come and go. If a motion doesn’t pass today, it may still be worth revisiting later. A respectful approach today keeps channels open tomorrow. In the End, Community Wins Great strata communities aren’t built on unanimous agreement, they’re built on shared respect. The ability to disagree without damaging relationships is a quiet superpower. It strengthens trust, creates stability, and ensures everyone feels safe to speak up. At Compass Strata , we see every day how thoughtful communication, openness, and a bit of humility can transform challenging moments into opportunities for stronger community spirit. When owners embrace the idea that strata is a true democracy, and that disagreement is part of the journey, the whole building thrives.

When you own a property in a strata complex, you become part of a shared community, one where responsibility for repairs and maintenance is divided between individual owners and the owners corporation. In practice, that division isn’t always clear. Questions often arise about who should repair a leaking balcony, repaint window frames, or replace a broken bathroom fan. To bring some much-needed clarity, the NSW Government introduced the Common Property Memorandum, a document that sets out exactly who is responsible for maintaining and repairing different parts of a strata building. A Common Property Memorandum is a tool created under section 107 of the Strata Schemes Management Act 2015 (NSW) . It can be formally adopted by the owners corporation through a special resolution and registered with NSW Land Registry Services. Once adopted, it becomes part of the scheme’s by-laws and applies to all owners. In other words, it doesn't come as a standard by-law and needs to be introduced if you want it for your community. The idea behind the memorandum is simple: ensure fairness and transparency by matching responsibility with benefit. If a particular element of the building such as a private air-conditioning unit or balcony tiles primarily benefits one lot, then the cost of its upkeep should generally rest with that lot owner. Conversely, shared structural elements like the roof, foundations, or external walls remain the responsibility of the owners corporation. The official memorandum issued by NSW Fair Trading includes a detailed list of building elements and assigns responsibility for each. For example, the owners corporation is typically responsible for structural components, external walls, common plumbing, and wiring. Lot owners are responsible for internal fixtures such as flooring, benchtops, paintwork, and ceiling finishes. The document can be adopted in full or modified by removing sections that don’t apply to a particular scheme, but new versions can’t be created from scratch, only the approved government form can be used. It’s important to understand that a Common Properpty Memorandum doesn’t override the owners corporation’s legal duties under section 106 of the Act. That section places a clear and ongoing obligation on the owners corporation to maintain and repair common property. Even if a memorandum or exclusive-use by-law exists, those statutory duties remain unless responsibility has been specifically and lawfully transferred under section 107. The memorandum is designed to clarify, not eliminate, the owners corporation’s obligations. For many strata communities, adopting a Common Properpty Memorandum is a practical step toward reducing disputes and improving efficiency. It provides clear boundaries, allowing repairs to be carried out quickly and fairly without lengthy debates over who should pay. It also helps strata managers and committees budget more accurately and plan future maintenance with confidence. For lot owners, it brings transparency and certainty, particularly for those new to strata living who might not yet understand how shared ownership works. To adopt a Common Property Memorandum, an owners corporation must first pass a special resolution at a general meeting. Once the decision is made, the document should be registered with NSW Land Registry Services and kept on record for all owners to access. While the process is straightforward, it’s essential that the scheme reviews the details carefully to ensure the memorandum accurately reflects its property’s needs. In our experience at Compass Strata, a well-implemented Common Property Memorandum can make an enormous difference in how smoothly a building operates. It replaces uncertainty with structure, supports proactive management, and helps avoid the tension that often arises around maintenance responsibilities. Whether your scheme already has a Common Property Memorandum in place or isn’t sure where things stand, Compass Strata can guide you through the process. We help owners corporations understand their obligations, identify gaps, and put clear frameworks in place so every owner knows exactly where they stand. The clarity this brings can save significant time, cost, and frustration, helping your community run more confidently and harmoniously. Get in touch today .

The NSW Government has just launched a $1 billion Pre-Sale Finance Guarantee and it could have a big impact on how quickly new apartment projects get off the ground in Sydney (at least that's the hope). At its heart, the scheme is designed to tackle a long-standing problem, developers often struggle to secure finance unless they’ve pre-sold a large chunk of apartments off-the-plan. With the market as tough as it’s been, many approved projects have been sitting idle because those pre-sale targets are out of reach. This new guarantee plans to change that equation. How the Guarantee Works Here’s the simple version: The government will back up to half the apartments in a project, up to $2 million each. That backing gives banks the confidence to lend, so developers can start building sooner. Projects must be ready to break ground within six months and meet strict quality checks through the Building Commissioner’s office. If the apartments do sell, the guarantee rolls forward to help another project. If they don’t, the government steps in and buys the unsold stock at a discount. It’s essentially a safety net for financiers and developers, one that could push stalled projects into construction. Why This Matters for Sydney Sydney has more than 13,000 homes approved but not yet built. That’s a huge amount of potential housing tied up in red tape, finance hurdles, and market uncertainty. Builders and developers are certainly welcoming the move, calling it a fast-lane to unlocking supply. If the guarantee works as intended, we could see: Faster delivery of new apartments and fewer projects stuck on paper. More competition in the market which might help ease price and rental pressures. Opportunities for smaller or mid-tier developers who were previously locked out. What Owners and Strata Communities Should Watch For strata communities, the arrival of more new apartments in Sydney will bring both opportunities and challenges. More schemes coming online means additional buildings to manage, new committees to form, and increased competition between older and newer stock. While faster project delivery is positive, it also raises concerns around build quality and defects, making the Building Commissioner’s oversight especially important. For existing owners, nearby developments may place pressure on rents and resale values of older apartments, but they can also enhance the appeal of a neighbourhood by introducing improved infrastructure, services, and amenities. While the scheme is bold, it doesn’t fix everything. Construction costs are still high, planning processes can still be slow, and some locations may struggle with oversupply. There’s also the question of what happens if the government ends up holding a large portfolio of unsold units. Still, as a circuit-breaker for a system that’s been gridlocked, this could make a real difference. From a strata perspective, the Pre-Sale Finance Guarantee could reshape Sydney’s apartment landscape over the next five years. Generally, more buildings coming into the market is a positive for the sector, not only creating growth opportunities but also giving more people the chance to realise their property ownership dream. More supply will mean new communities forming, new schemes to manage, and a larger role for strata professionals in supporting both owners and residents. While a quality build is always essential, and the Building Commission's strong oversight will play a pivital role here, the ongoing expert management of a building is just as important. At the end of the day, having a team, like Compass Strata , that genuinely cares about the community and the building itself is what will make the biggest difference to the overall well-being of the place and the long-term value of your investment.

If you own a property in a strata scheme in New South Wales, you’ve probably attended or at least received an invite to a strata meeting. Most of the time, decisions are made by a simple majority vote. But sometimes, a different type of voting can come into play: the poll vote . If you’ve ever wondered what on earth that is  and why it matters , here’s your plain-English guide. The Basics: Normal Voting vs. Poll Voting At a general meeting, most motions are decided by a show of hands or a count of votes where each lot owner gets one vote per lot (it's still one vote if you have multiple owners for a lot). That’s the normal  method. A poll vote changes that. Instead of counting lots , the votes are weighted based on each owner’s unit entitlement. Unit entitlement  is the number assigned to your lot in the strata plan. It generally reflects the lot’s proportionate value or size. Larger units or those with higher entitlements have more “voting weight” in a poll vote. When Can a Poll Vote Happen? A poll vote doesn’t automatically happen for every decision, it’s requested. In NSW, at a general meeting, any person entitled to vote on a motion   can demand a poll vote before or after  a vote is taken (but not once the result is declared). Situations where this can happen include, but is not limited to: A decision is seen as unfair to owners with higher financial stakes in the building. There’s a dispute where the majority of “one lot, one vote” owners outvote a minority who own larger or more valuable lots. How the Numbers Work Let’s break it down with an example. Scenario: Lot 1: Unit Entitlement 260 Lot 2: Unit Entitlement 70 Lot 3: Unit Entitlement 80 Lot 4: Unit Entitlement 90 Under a normal vote : Each lot = 1 vote. If Lots 2, 3 and 4 vote “Yes” and Lot 1 votes “No” → Motion passes 3 to 1. Under a poll vote : The votes are counted based on unit entitlement. Lot 1’s “No” = 260 Lot 2’s “Yes” = 70 Lot 3’s “Yes” = 80 Lot 4's "Yes" = 90 Total “Yes” = 240; Total “No” = 260 → Motion fails. Why Does a Poll Vote Exist? The idea is to give owners a say that’s proportional to their stake in the property. This matters for decisions that directly affect financial contributions, property value, or major scheme changes. Someone who owns 25% of the building shouldn’t have the exact same voting weight as someone who owns 5%, at least for certain decisions. Practical Tips for Owners Know your unit entitlement  – You can find this in your strata plan. Understand when to use it  – Poll votes can protect your interests if you have higher entitlements and a lot at stake. Be strategic  – Sometimes, pushing for a poll vote can help balance the scales. Other times, it can create tension, so consider the relationship dynamics in your building. Key Takeaway A poll vote in NSW strata meetings is a way to shift the voting method from “one lot, one vote” to “votes weighted by unit entitlement.” It’s a built-in safeguard to ensure fairness for owners with bigger stakes in the scheme. If you’re in a meeting and think the standard voting method doesn’t reflect the financial reality, you have the right to request a poll vote, it could change the outcome entirely. At Compass Strata, we try to make strata management simple, transparent, and stress-free. Whether you need guidance on running meetings, help navigating complex Strata Management Statements, or resolveing long-running conflict for your building, our friendly and experienced team is here to support you every step of the way. Get in touch with Compass Strata today.

From 1 July 2025, important changes to NSW strata laws, part of the Strata Schemes Legislation Amendment Act 2025 , have come into effect, aimed at making strata living more sustainable, fair, and easier to manage. Whether you're an owner-occupier, investor, or a member of your strata committee, it's essential to understand how these updates may impact your property and community. Here’s a breakdown of the key changes and what they mean for you: Sustainability Initiatives Strata communities can now more easily embrace environmentally friendly improvements. These reforms make it simpler for owners corporations to approve and install sustainability infrastructure such as: Solar panels Battery storage systems Electric vehicle (EV) charging stations Energy-efficient upgrades The aim is to reduce the red tape previously involved in getting approval for these improvements. Strata owners are encouraged to work together to make their buildings greener and future-ready, benefiting the environment and potentially reducing long-term costs. Clearer Duties for Strata Committees Strata committees play a vital role in the smooth running of a scheme. Under the new laws, their responsibilities, particularly for chairpersons, are now spelled out in more detail. This includes: Clearer guidelines for chairperson conduct and decision-making Greater accountability for committee actions More transparency to ensure all owners have confidence in the committee's role For owners, this means better governance and more confidence that the committee is acting in the community's best interests. Protection Against Unfair Contract Terms The new reforms bring greater protections for owners corporations when entering into contracts. This helps prevent unfair terms that may have previously disadvantaged strata schemes. Key improvements include: More scrutiny of service contracts Protection against long-term or lock-in agreements that don't serve the owners' interests More transparency and fairness in dealings with service providers This is particularly important when negotiating contracts for maintenance, repairs, or strata management services. Streamlined Approval for Minor Renovations If you've ever been frustrated by the process of getting approval for small upgrades to your property, there's good news. The new laws simplify the process for minor renovations within strata schemes, such as: Installing air-conditioning units Adding floorboards Renovating bathrooms or kitchens (where structural changes aren't involved) If a strata committee doesn’t provide written reasons for refusing a minor renovation request within three months, the request will be automatically approved. This creates a more practical, owner-friendly approach to keeping your property updated, while still respecting common property and neighbours' rights. Improved Repairs and Maintenance Obligations The owners corporation's duty to properly maintain and repair common property has been strengthened. NSW Fair Trading has also been given more power to keep things in check, including: Issuing compliance notices Entering into enforceable undertakings And here's an important one, the timeframe for owners to claim damages if the scheme fails to maintain common property has been extended from two years to six years. That gives owners more time to seek compensation if maintenance isn’t being handled properly. Protection from Unfair Utility Contracts (Embedded Networks) If your building uses an embedded network for electricity where the power comes through a single supplier arranged by the developer or building management, there are now stricter rules: Maximum term limits for new embedded network agreements entered into after 1 July 2025 New disclosure requirements to give owners greater transparency It’s all about ensuring owners know what they’re signing up for and preventing long-term, unfavourable lock-ins. Easier Accessibility Modifications & Assistance Animal Approvals The reforms recognise the importance of inclusivity and accessibility in strata communities. It is now easier to: Install accessibility features like ramps or handrails Provide evidence that an animal is an assistance animal under the law These changes make it simpler for people with disabilities to live comfortably and safely in strata schemes, while also helping committees handle these requests fairly and lawfully. Increased Penalties for Developers Developers are now held to a higher standard with increased penalties for breaches of strata laws. Before the first AGM, developers will now be required to have the initial maintenance schedule and initial levy estimates independently certified. This aims to: Improve building quality and compliance Discourage poor development practices Fewer chances of levies suddenly skyrocketing after you’ve bought in For owners and residents, this is a step towards greater confidence in the long-term integrity of new strata developments. Financial Hardship Information on Levy Notices Later in 2025, all levy notices issued by strata schemes must include a Financial Hardship Information Statement. This is designed to: Provide clear information to owners experiencing financial difficulties Help owners understand their options for support or payment plans Promote fairness and understanding within strata communities It’s a welcome step in acknowledging that financial challenges can arise and that support should be accessible. These latest reforms make it clear that the NSW Government is committed to building fairer, more transparent, and sustainable strata communities. More information is available from NSW Government . As always, Compass Strata is ready to guide owners through the complexity of community management, speak to us today.

I read the recent news about Sydney apartment owners being slugged with special levies of up to $220,000 to replace flammable cladding, and I couldn’t help but feel that familiar sinking feeling in my stomach. It brought back memories of my own experience a few years ago when I discovered my investment property was caught up in the cladding mess. Our building, like so many others, had cladding that was considered completely compliant at the time of construction. The builder followed the rules. The supplier sold products that were stamped and certified. Council signed off on the development. And as buyers, we all made what we thought were safe, well-informed decisions, trusting that a building wouldn’t be approved if the materials weren’t up to scratch. But as it turns out, we were all walking blindfolded into a ticking time bomb. When the regulations changed and suddenly that same cladding was declared a fire risk, the responsibility to fix it fell squarely on the shoulders of unsuspecting owners like me. We were lucky we could afford the special levy. It still stung (a lot!), but we made it work. Sadly, many others aren’t so fortunate. The article highlights owners facing financial ruin, and it’s heartbreaking. But it also raises a tough question – who’s actually at fault here? The builder used what was legal. The supplier did the same. Council ticked their boxes. The government, keen to avoid liability, simply tells owners to replace it. And so, ordinary people are left carrying the burden for a problem they never created. It’s overwhelming. I know that feeling of sitting in a meeting room full of anxious owners, staring down an enormous problem, wondering where to even begin. It’s easy to feel powerless in the middle of this chaos. But if there’s one thing I’ve seen time and time again, it’s that the outcome depends hugely on who you’ve got around the table. When the right people are involved, people who are focused on finding practical, realistic solutions, real progress is possible. Sadly, I’ve also seen what happens when misinformation spreads and emotions boil over. Instead of addressing the issue head-on, some owners end up wasting precious time, energy, and money arguing amongst themselves, pointing fingers, or clinging to the hope that the problem will somehow just go away. But the truth is, it never does. That’s exactly why having calm, experienced, and trusted people around the table matters so much. At Compass Strata , we use our experience and knowledge to help strata committees and owners navigate these complex, often stressful situations. We don’t sugar-coat the facts because no one benefits from false hope, but we also never lose sight of the human impact these issues have. We know that behind every tough decision are real people, families, and often a lot of anxiety. That’s why we focus on asking the right questions, breaking down the legal and financial complexity, and offering clear, practical advice so owners can make informed, confident decisions. I truly hope that no one ever finds themselves in such a situation, but if you do, perhaps we can offer some useful insights.   Disclaimer: This article is purely an opinion piece based on personal experience and general industry observations. We are not privy to the specific facts or details of the situation mentioned in the news article.

As the mercury dips and winter tightens its grip, apartment living can present some unique challenges when it comes to staying warm—especially when you’re trying to keep energy bills in check. Whether you’re in a studio or a high-rise unit, there are practical, budget-friendly ways to stay cosy without cranking up the heater. Here are some clever tips and tricks to warm up your space (and yourself) this winter. 1) Harness the Power of the Sun Natural sunlight is your best friend during the colder months. Open your curtains or blinds during the day to let the sun naturally heat your home. Once it sets, draw the curtains to trap that warmth inside. If you don’t already have thermal or blockout curtains, consider them a smart investment—they help insulate windows and prevent heat loss. 2) Seal Out Drafts Like a Pro Even small drafts can significantly chill your apartment. Check around windows, doors, and vents for air leaks. Use weather stripping, door snakes, or even rolled-up towels to block out cold air. You can also apply inexpensive adhesive foam tape around windows and use removable draft stoppers for doors. 3) Layer Up—Yourself and Your Furniture Put on your warmest socks, jumpers, and loungewear—thermal clothing helps retain body heat, reducing the need for extra heating. Likewise, layering your furniture helps too: cover couches with blankets or throws and lay rugs on bare floors (especially if you have tiles or floorboards) to prevent heat loss through the ground. 4) Space Heating Smarts If you’re using a portable heater, be strategic. Only heat the rooms you use the most and keep the doors closed to contain the warmth. Consider a ceramic or oil-filled electric heater with a timer or thermostat to avoid overheating and wasting power. And always unplug when not in use. Bonus Tip: Keep your reverse-cycle air conditioner filter clean—it’ll run more efficiently and consume less power. 5) Cook More, Eat Warm Use your oven and stovetop to your advantage—baking and cooking meals at home not only warms the kitchen but fills your apartment with delicious aromas. Dishes like soups, stews, and casseroles are not only hearty and nutritious but also heat you up from the inside out. 🍲Here's top 50 soup recipes from taste.com.au https://www.taste.com.au/quick-easy/galleries/top-50-soup-recipes/ai0e9r33 6) Maximise Humidity Dry air feels colder. Adding humidity to your space can make it feel warmer. A budget-friendly option is placing a bowl of water near a heater or radiator (but be safe!) to add moisture to the air. Houseplants or a small humidifier can also do the trick and improve indoor air quality. 7) Close Off Unused Spaces Why heat a space you’re not using? Keep closet doors and spare rooms closed to concentrate warmth where you need it most. This simple trick helps maintain a comfortable temperature in your main living areas. 8) Reverse Ceiling Fans If you have ceiling fans, flip the switch to reverse the direction (clockwise in winter). This gently pushes warm air—which rises—back down into the room. It’s a surprising but effective hack that can complement your other heating methods. 9) Insulate from the Inside If your apartment has older windows, consider temporary window insulation kits. They’re easy to apply, affordable, and removable at the end of the season. Even bubble wrap taped to the glass works surprisingly well in a pinch. 10) Sleep Smarter Winter bedding is worth every penny. Invest in flannel sheets, thicker quilts, or a hot water bottle to keep you warm at night. Electric blankets are also efficient, especially when used on a timer setting. Pro tip: warm your bed before you get in, then switch it off to save power. Final Thoughts Staying warm in winter doesn’t have to mean skyrocketing power bills or living in a puffer jacket. With a little planning and a few small changes, you can create a cosy, energy-efficient haven in your apartment all season long. Embrace these tips, and you'll be snug, stylish, and saving money while others are still shivering. For all your strata needs, contact Compass Strata, we’ve got layers of experience, and we’re not afraid to use them.

Apartment living offers the convenience of location and shared amenities—but it also means living in close quarters with others. With neighbours just on the other side of a wall or floor, our day-to-day habits can have a much greater impact than we might realise. That’s why mindfulness in apartment living is so important. Being mindful means being aware of how our actions affect others and choosing to act with consideration and respect. It’s about fostering a culture of harmony, where everyone feels safe, comfortable, and included. Here are some practical ways we can all be more mindful in our shared living environment: Noise – Keep It Down, Even During the Day Noise is one of the most common sources of tension in apartment buildings. Whether it’s music, television, conversations, or even loud footsteps, sound travels easily through walls, ceilings, and floors. 🧘‍♂️Mindful tips: • Be mindful of noise levels at all hours—not just at night. • Use headphones for music or gaming. • Avoid dragging furniture or doing noisy chores (like vacuuming) during early mornings or late evenings. • Understand that your neighbour may be a shift worker trying to sleep during the day, or someone recovering from illness who needs rest. Being considerate with noise helps everyone enjoy peace and quiet in their own homes. Cleanliness – Respect Shared Spaces Shared areas like hallways, lifts, bin rooms, and foyers are everyone’s responsibility. Dirty or cluttered common areas quickly affect the experience and hygiene of the building. 🧘‍♀️Mindful tips: • Always place rubbish inside the correct bin. • When carrying rubbish to the waste room or garbage chute, ensure nothing leaks or drips—this avoids mess and pests. • Clean up after yourself in common areas like the laundry or barbecue space. • Don’t leave items in hallways—they’re not only unsightly but can also be a safety hazard. Clean, tidy shared spaces create pride and comfort for all residents. Parking – Use Only What You’re Entitled To Parking is often limited in apartment buildings, and every spot is typically assigned or designated. Even if a space looks empty, it doesn’t mean it’s available for anyone to use. 🧘🏻‍♂️Mindful tips: • Park only in your allocated space. • If you need additional parking, speak to the strata manager or consider renting a space from another resident. • Remind visitors to park only in designated visitor bays, and only for the time allowed. • Never block driveways, fire exits, or loading zones. Being thoughtful about parking avoids unnecessary conflict and inconvenience for your neighbours. Pets – Be a Responsible Owner Pets can bring a lot of joy, but in apartment living, they require extra care and responsibility. 🧘🏻‍♀️Mindful tips: • Always pick up after your pet immediately—both in common areas and outside the building. • Keep dogs on a leash or carry them in lifts and shared corridors. • Understand that not everyone is comfortable around animals—some may have allergies or phobias. • Keep barking or noise to a minimum, especially during quiet hours. When pet owners are considerate, it helps ensure buildings remain pet-friendly and stress-free for all. Kindness – Small Gestures Go a Long Way Sometimes, mindfulness is simply about being kind. Living in close quarters means we pass our neighbours regularly—yet many people still feel isolated or unnoticed. 🧘🏽‍♀️Mindful tips: • Greet your neighbours with a smile or friendly hello. • Hold the lift door open or help someone carry groceries. • If you notice someone seems upset or withdrawn, a simple “Are you OK?” can make a world of difference. • Practice patience and empathy—someone’s short temper may be the result of a really tough day. Kindness costs nothing but can completely change someone’s experience of home. Diversity – Embrace Our Multicultural Community Apartment communities are a vibrant mix of cultures, backgrounds, languages, and lifestyles. With that diversity comes a wonderful opportunity to learn from one another—but also a responsibility to be respectful and inclusive. 🧘🏿‍♂️Mindful tips: • Be open-minded and respectful of different traditions, customs, and ways of living. • Avoid making assumptions about others based on language, appearance, or beliefs. • Be patient with language barriers and seek to understand rather than judge. • Celebrate the diversity of your community—whether it’s through a friendly conversation or attending a cultural event in your building. Respecting and embracing diversity builds a stronger, more connected community for everyone. Being mindful in apartment living means looking beyond your front door. It’s about being aware that your neighbours are real people with their own lives, challenges, and needs—and that your actions directly influence their daily experience. By being thoughtful about noise, cleanliness, parking, pets, and embracing kindness and diversity, we can all help create a place where everyone feels welcome, safe, and valued. Let’s build a community where people aren’t just neighbours, but good neighbours. At Compass Strata, we’re committed to supporting owners and residents in fostering strong, respectful, and inclusive communities. Contact us to see how we can support you.

The re-election of the Albanese-led Labor government in 2025 has brought renewed focus to housing affordability and supply. For apartment owners and prospective buyers in New South Wales, particularly within urban centres like Sydney, this political continuity means the rollout of several key housing initiatives that aim to reshape the apartment market in the years ahead. Expanded First Home Guarantee Scheme The First Home Guarantee has been broadened to allow more first-home buyers to purchase properties with a 5% deposit without needing to pay Lenders Mortgage Insurance (LMI). Unlike earlier iterations, the updated scheme removes previous income and property price caps. This means eligible buyers in high-cost areas like inner Sydney can access apartments with significantly reduced upfront costs—providing a substantial boost in demand for apartment living. $10 Billion Commitment to Build 100,000 First-Home Buyer Homes Aimed at tackling housing shortages and affordability, the Labor government is investing $10 billion into the construction of 100,000 new homes over eight years. These homes are to be delivered through partnerships with states and territories and prioritised for first-home buyers—not investors—further encouraging owner-occupancy in the apartment sector. Help to Buy Shared Equity Scheme This scheme allows eligible buyers to purchase a home with as little as a 2% deposit, with the federal government taking an equity stake of up to 40% for new dwellings. It applies to both houses and apartments and is expected to support 40,000 Australians over four years. It’s particularly attractive for younger buyers entering the apartment market in dense metropolitan regions. NSW-Specific Changes: Low and Mid-Rise Housing Policy Complementing federal initiatives, the NSW Government’s new Low and Mid-Rise Housing Policy—effective from February 2025—introduces zoning changes to encourage apartment construction in areas close to transport, jobs, and amenities. The policy is designed to unlock over 112,000 new homes across Greater Sydney and other regions over five years, with many of these expected to be medium-density apartments. Price Outlook and Implications for Apartment Owners While affordability policies are aimed at helping first-time buyers, they may also place upward pressure on prices due to increased demand. In NSW, especially Sydney, property analysts anticipate apartment values in the sub-$1 million range could rise 6–10% through 2025 as demand outpaces supply. This is beneficial for existing owners looking for capital growth, but it underscores the importance of managing strata communities effectively in high-demand environments. The Role of Experienced Strata Management As affordability challenges shift buyer interest toward apartments, demand for well-managed strata communities is expected to rise. A knowledgeable and proactive strata manager is essential—not just for asset protection but also for ensuring harmonious, liveable communities amid growing density. Compass Strata brings decades of experience in navigating the complexities of strata living in NSW. Whether you're a current owner navigating increasing occupancy or a new buyer entering the market, Compass Strata offers expert guidance to owners corporations—ensuring legal compliance, financial health, and a positive living environment. Contact Compass Strata today to learn how we can support your apartment community through this evolving housing landscape

Recent legal developments have significantly strengthened the position of strata owners in New South Wales when it comes to dealing with building defects. A groundbreaking decision by the High Court of Australia has clarified that developers and head contractors are fully liable for defects in construction—even if the actual work was done by subcontractors. This ruling provides powerful legal support for strata schemes and owners corporations seeking remediation for building defects. Here’s what you need to know. ⚖️ The Case: Pafburn Pty Ltd & Anor v The Owners – Strata Plan No 84674 In this 2024 High Court case, a residential apartment building was found to have serious defects. The owners corporation pursued legal action under the Design and Building Practitioners Act 2020 (NSW)  (DBP Act), which imposes a statutory duty of care on anyone who carries out construction work. The developers and head contractors tried to reduce their liability by invoking proportionate liability, claiming that subcontractors were partially to blame. The High Court rejected this argument, holding that: The statutory duty of care under the DBP Act is non-delegable. The obligation to avoid economic loss caused by defects cannot be divided among parties—it rests squarely with those at the top of the construction chain. Proportionate liability laws under the Civil Liability Act 2002 (NSW)  do not apply   to this type of statutory duty. Implications for Strata Owners For strata owners, this ruling is a positive development. It reinforces the responsibility of developers and head contractors to deliver defect-free buildings. If defects are discovered, owners corporations have a clearer path to seek remediation directly from those parties, without the need to pursue subcontractors or other involved entities. Direct Accountability : Developers and head contractors are directly accountable for defects, simplifying the process for owners seeking remediation.​ Strengthened Legal Position : Owners corporations can pursue claims with greater confidence, knowing that statutory duties cannot be sidestepped through delegation.​ Enhanced Building Standards : The decision reinforces the importance of quality assurance throughout the construction process, potentially leading to higher building standards. For strata owners, this ruling is a positive development. It reinforces the responsibility of developers and head contractors to deliver defect-free buildings. If defects are discovered, owners corporations have a clearer path to seek remediation directly from those parties, without the need to pursue subcontractors or other involved entities. If your owners corporation is facing the challenges of building defects, whether it's leaks, cracks, structural faults, or fire safety concerns, you'll need expert guidance to help navigate the complexities of defect claims. At Compass Strata, we specialise in helping strata communities identify, manage, and resolve building defect issues efficiently and effectively. Don’t leave your investment at risk. Contact Compass Strata today for trusted advice and proactive support—so you can protect your property and restore peace of mind.

When it comes to strata management, clarity and compliance with legislation are crucial. The recent case of Walker Corporation v The Owners – Strata Plan 61618  [2022] NSWSC 1246 has set a significant precedent for strata owners and developers alike. This case challenged the enforceability of provisions in a Strata Management Statement (SMS) that mandated the appointment of a single strata managing agent across all components of a building. The decision has major implications for how strata schemes are governed in New South Wales. The Case at a Glance The dispute arose at the Finger Wharf development, a prominent mixed-use precinct in Sydney. The key issue? Certain provisions in the SMS and associated by-laws required different owners' corporations (OCs) within the complex to appoint the same strata managing agent. The court was asked to determine whether these provisions were legally binding or if they overstepped statutory boundaries. Key Findings from the NSW Supreme Court The Supreme Court ruled in favor of the owners' corporation, declaring that the provisions were uncertain, ultra vires (beyond legal power), and inconsistent with NSW strata legislation. Here’s a breakdown of the court’s reasoning: 1. The Provisions Were Too Uncertain The SMS failed to clearly outline the terms of appointment for the managing agent, including their specific duties and remuneration. This lack of detail created a situation where OCs could be forced into agreements without clear terms—something the court deemed legally unworkable. 2. Exceeding Legal Power (Ultra Vires) Under the Strata Schemes Development Act 2015 (NSW), SMS provisions must relate to the “management of the building and the site.” However, the court found that requiring OCs to appoint a specific managing agent went beyond this scope. It effectively shifted decision-making power from the OCs to the Building Management Committee (BMC), undermining the rights of individual owners. 3. Inconsistency with Strata Law The Strata Schemes Management Act 2015 (NSW) requires that a strata managing agent be appointed through a resolution passed at a general meeting. The disputed provisions sidestepped this process, restricting the ability of lot owners to exercise their voting rights. The court found this inconsistency to be a direct violation of the Act. What This Means for Strata Owners and Developers This ruling reinforces the principle that strata governance must align with statutory requirements. Developers and BMCs cannot impose blanket restrictions that override the democratic rights of strata owners. Key takeaways include: Strata agreements must be clear and legally enforceable  – Vague provisions can be struck down in court. Owners corporations retain the right to appoint their own managing agents  – Decisions cannot be dictated by an overarching committee. Compliance with strata legislation is non-negotiable  – By-laws and management statements must align with the law to avoid legal challenges. Final Thoughts The Finger Wharf  case serves as a wake-up call for developers and strata owners alike. It highlights the importance of carefully drafted SMSs and the need for all strata governance arrangements to comply with NSW legislation. For lot owners, this decision is a victory in protecting their rights to self-governance within their communities. As strata schemes continue to grow across NSW, this case will serve as a benchmark for fair and transparent management practices. If you're involved in a strata scheme, whether as an owner, investor, or developer, it’s crucial to stay informed and ensure your agreements align with legal standards. BMCs can be complicated, and specialist knowledge is essential to manage them effectively. That’s where Compass Strata comes in. With expert guidance and experience in managing complex strata arrangements, we ensure compliance, transparency, and seamless operations. Contact Compass Strata today to navigate the complexities of strata management with confidence! Disclaimer: This article provides general information only and should not be considered specific advice. Before making any decisions, you should seek independent legal or professional advice tailored to your particular situation or proposal.

The New South Wales (NSW) Government has introduced significant rental law reforms aimed at creating a fairer rental market. As an apartment investor, understanding these changes is crucial to ensuring compliance, maintaining strong tenant relationships, and safeguarding your investment. Let’s break down what these reforms mean for you and how they could impact your rental properties. Key Changes Since 31 October 2024 Restrictions on Rent Increases Under the new legislation, rent increases are now limited to once every 12 months, regardless of lease type. Additionally, landlords and agents cannot increase the rent within the first year of a tenancy, ensuring greater stability for renters. While all tenants will be covered by these new rules moving forward, any fixed-term lease of less than two years that commenced before 31 October 2024 with a rent increase clause will still follow the existing terms until renewal or termination. Investor Impact:  This change requires landlords to be strategic when setting initial rent prices and long-term financial planning. Reviewing lease terms carefully and staying updated on rental market trends will be key to maintaining profitability. Ban on Upfront Fees & Additional Charges Property seekers and new tenants can no longer be charged fees when applying for or starting a lease. The only upfront costs landlords or agents can request are: Holding fee : A maximum of one week’s rent, credited toward rent upon lease signing. Rent : Payment covering the first rent period. Rental bond : Capped at four weeks’ rent, processed through Rental Bonds Online. Lease registration fee : Only applicable for fixed-term agreements of three years or more, payable to NSW Land Registry Services. This means landlords and agents cannot  impose additional charges for: Conducting background or reference checks Preparing lease agreements Arranging property viewings Providing initial keys or access devices Charging pet bonds Any other miscellaneous fees These rules apply universally, regardless of whether a lease has been signed or a formal application has been submitted. Investor Impact:  Landlords will need to cover administrative costs previously passed on to tenants. It’s essential to budget for these expenses and consider them when setting rental rates. Major Reforms in 2025 Just Cause Eviction Rules One of the most substantial changes is the requirement for landlords to provide valid reasons to terminate a lease, effectively banning ‘no grounds’ evictions. Acceptable reasons include: Tenant breaches of lease agreements Sale of the property Major renovations Owner moving into the property Investor Impact:  This reform means that investors need to ensure clear documentation of lease breaches or strategic planning when selling or renovating properties. Being proactive with lease management and maintaining a strong communication channel with tenants is more important than ever. Pet-Friendly Rental Rules New rules will make it easier for tenants to have pets. While landlords can still refuse pet requests, they must provide a valid reason. If a dispute arises, tenants can appeal the decision to the NSW Civil and Administrative Tribunal. For tenants in apartment/community living, they'll still need to satisfy any applicable by-laws. Investor Impact:  Investors may need to reassess their stance on pets. Pet-friendly apartments can attract a wider pool of tenants and potentially lead to longer lease agreements. However, it is important to review lease terms to ensure protections against property damage caused by pets. Introduction of the NSW Rental Taskforce To oversee compliance with these new regulations, the NSW Government has set up a dedicated Rental Taskforce under NSW Fair Trading. This taskforce will monitor rental practices, conduct inspections, and address breaches of the new laws. Investor Impact:  Staying informed and compliant is essential to avoid penalties. Consider consulting property management professionals or legal advisors to ensure your lease agreements and property management practices align with these new regulations. What This Means for Apartment Investors These rental law reforms are designed to enhance tenant security, but they also require property investors to adjust their strategies. Here’s how you can prepare: Plan for Long-Term Stability : With annual rent increase limits, focus on maintaining occupancy and reducing turnover costs. Ensure Clear Lease Agreements : Clearly outline terms related to renovations, property sales, and lease breaches. Consider Pet Policies Strategically : Weigh the benefits of allowing pets against potential maintenance concerns. Stay Informed & Compliant : Keep up to date with regulations and consider working with property managers who understand the legal landscape. Navigating these regulatory changes can be complex, but taking a proactive approach will help you maximise your rental income while staying compliant. A well-maintained building not only attracts quality tenants but also commands higher rents and enhances capital growth. That’s why engaging an experienced strata manager like Compass Strata can be key to your return on investment. For expert strata management, contact Compass Strata  today.