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Shocking Revelations: Inside the 2023 Strata Defects Survey Report

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The 2023 Strata Defects Survey Report commissioned by the Office of the Building Commissioner NSW surveyed 642 strata managers who completed an extensive survey on behalf of owners corporations they represent. This article delves into the key findings of the report, shedding light on the common defects, their implications for strata owners, and the challenges in rectification.


Unpacking the 2023 Strata Defects Survey Report


The survey revealed a myriad of defects plaguing strata buildings, ranging from minor nuisances to serious structural issues. Of the 642 strata buildings that were the subject of the research, 53% of the buildings have had serious defects in common property in the 6 years following their construction. Common defects included water ingress, cracking in walls and ceilings, defects related to waterproofing, fire safety breaches, and issues with building structure integrity. These defects compromise the safety, functionality, and aesthetic appeal of strata properties, posing challenges for both owners and residents.


The research defined serious defects as those which related to the 5 key building elements:

  1. Waterproofing

  2. Fire safety systems

  3. Structure

  4. Key services

  5. Enclosure (and non-compliant cladding)


Waterproofing Failures Dominate: Among the various types of defects reported, waterproofing failures emerge as the most common issue, affecting a significant number of strata buildings. Waterproofing defects pose serious risks, including water ingress, mould growth, and structural damage, highlighting the importance of proactive maintenance and remediation measures.


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Source: 2023 Strata Defects Survey Report November 2023

Severity of Defects: While some defects may seem minor at first glance, their cumulative impact can be significant. Water ingress, for example, may start as a minor leak but can lead to extensive damage to walls, ceilings, and electrical systems if left unchecked. Cracking in building structures may signal underlying structural weaknesses, posing safety risks to occupants. Fire safety breaches compromise the safety of residents and can result in severe consequences in the event of a fire emergency.


Impact on Strata Owners: Strata defects have profound implications for owners, affecting both their financial well-being and their quality of life. Owners may face significant financial burdens associated with defect rectification, including repair costs, legal fees, and potential decreases in property values. Moreover, defects can disrupt residents' daily lives, causing inconvenience, stress, and safety concerns.


Financial Implications: The financial repercussions of strata defects are substantial. As revealed by the survey, rectifying defects can incur costs ranging from thousands to millions of dollars, varying based on the severity and scope of the issues. These expenses might be shouldered individually through special levies or collectively by the owners corporation, affecting the financial health of the entire strata community. While there's potential to recoup some of these expenses eventually, owners corporations must first cover the initial costs, alongside the community's standard operational expenses, amplifying the financial pressure on owners.


According to the report, owners corporations spent a total of $79 million due to serious defects in common property, averaging $283,000 per building. The majority of costs, amounting to $45 million (57%), were attributed to rectifying the defects, followed by professional costs such as technical statements ($15.6 million, 20%) and legal expenses ($11.6 million, 15%).


Alarmingly, only 9% of the buildings where defect rectification costs were confirmed, had recovered any of those costs highlighting the financial strain faced by owners corporations dealing with building defects. For these communities, $13.1 million of $24.1 million of costs were recovered or just over half of the total cost incurred. The average amount recovered was $1.05 million per building.


Legal and Regulatory Challenges: Rectifying strata defects presents legal and regulatory challenges, further complicating the resolution process. Identifying responsible parties, coordinating repair efforts, and obtaining funding for rectification are key hurdles faced by owners and strata managers. Moreover, navigating complex legislative frameworks and dispute resolution mechanisms adds to the complexity of defect rectification.


Proposed Solutions: Stakeholders advocate for a multifaceted approach to addressing strata defects, encompassing legislative reforms, proactive maintenance strategies, and enhanced stakeholder collaboration. Proposed reforms include strengthening building standards, implementing mandatory defect bonds, and improving dispute resolution mechanisms. Proactive measures such as regular maintenance programs, preventive inspections, and educational initiatives are also essential for defect prevention and mitigation.


Collaborative Solutions for a Sustainable Future


Confidence in the sector is on the rise, and positive changes from ongoing reforms are becoming evident. However, there's still much work ahead to address existing challenges. The Strata Defects Survey Report provides invaluable insights into the complexities of defects in NSW strata buildings. Effectively managing these issues demands a collaborative approach involving strata managers, building professionals, and regulatory authorities.


By shedding light on the prevalence and severity of defects, the report emphasises the pressing need for proactive measures and legislative reforms to ensure the quality and safety of strata living. Through unified efforts, stakeholders can pave the way for a more resilient and sustainable strata sector. Contact Compass Strata today to discover how we can assist your strata community in navigating these challenges and implementing robust defect management strategies.










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